Many people are familiar with the Windows refund debate that started in the late 1990s. A Google search turns up dozens of pages belonging to people who have made attempts to provide helpful information to those seeking a refund. Browsing these pages reminds me of a recent trip I took to Salem, Massachusetts, where I participated in a guided tour through the burial grounds of the Witch Trials of 1692. Every link, another tombstone telling a piece of the bigger story, another graveyard where we can pay our respects to those who have suffered.
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