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Microsoft Customer Central Joins SSPA | |
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| Time: 11:08 EST/16:08 GMT | News Source: Bloomberg | Posted By: Byron Hinson | ||
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The Service & Support Professionals Association (SSPA), the leading industry Association for IT support professionals, today announced that Microsoft Customer Central has joined SSPA. Since its beginning in 1989, SSPA has grown from a handful of original members to now representing over 18,000 service executives in over 2,200 support centers worldwide. SSPA is dedicated to enhancing the roles of support professionals and serves as a vehicle for growth of the support management profession, as reflected by its Mission Statement -- "SSPA provides resources and knowledge to assist technical customer service and support professionals and their organizations in delivering world-class support services." | ||
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