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Confusion over new Vista features the cause of most calls | |
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||
| Time: 00:19 EST/05:19 GMT | News Source: Ars Technica | Posted By: Kenneth van Surksum | ||
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Support.com, a "Instant Technology Relief" support website that opened its doors to troubled techies in June, has released survey results from its first month of business. The number one reason for support calls? Vista questions. From a pool of 1,000 users that inquired about technical help, 77 percent needed help with Vista. Of those inquiring about Vista, 30 percent needed help navigating around Vista's new Aero user interface. | ||
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