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Survey Slams Microsoft Software Assurance Program | |
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| Time: 20:59 EST/01:59 GMT | News Source: CRN | Posted By: Brian Kvalheim | ||
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Microsoft's problems convincing customers that Software Assurance maintenance program is a good deal continue, according to a number of recently-surveyed Microsoft customers. Microsoft has been aggressively pushing Software Assurance, a contractual upgrade rights program that allows businesses free upgrades -- and other benefits -- in exchange for annual fees over a two- or three-year timeline. But there appears to be some disconnect between how Microsoft wants to sell its software and how businesses want to buy, an analyst said on Monday. | ||
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