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Windows 7 / Windows Server 2008 R2: Problem Steps Recorder | |
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| Time: 09:19 EST/14:19 GMT | News Source: Microsoft | Posted By: Kenneth van Surksum | ||
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Tomorrow is the big day! To wrap up our Launch Series, I want to talk today about a really cool tool included in Windows 7 and Windows Server 2008 R2 called Problem Steps Recorder. I am sure we have all had situations where we needed to be able to reproduce a complex issue and just can’t seem to get it. Often we work with end users, who may be across the country (or planet) from us, and need to be able to understand what they are doing that results in something that we need to fix. Working through steps over the phone can be problematic at best, and connecting remotely to see what is happening on the other end is often not feasible. Enter Problem Steps Recorder. | ||
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