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Microsoft CRM Exploits Family Ties | |
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||
| Time: 09:46 EST/14:46 GMT | News Source: eWeek | Posted By: Todd Richardson | ||
|
Integration is key to CRM success, which is why customer relationship management hasn't been widely successful. Microsoft Corp. overcomes some of those integration hurdles with its Microsoft CRM, which eWeek Labs has been testing for the past couple of weeks. (Our comprehensive review of Microsoft CRM will appear in next week's issue.) | ||
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