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Microsoft Previews Next Release of Customer Relationship Management Solution at Worldwide Partner Conference | |
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| Time: 13:43 EST/18:43 GMT | News Source: Microsoft Press Release | Posted By: Andre Da Costa | ||
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AMSTERDAM, Netherlands, and MINNEAPOLIS July 5, 2005 Microsoft Corp. today announced that it will preview the upcoming release of its customer relationship management solution, Microsoft CRM 3.0, in timing with the Microsoft TechEd 2005 Europe conference and the Microsoft Worldwide Partner Conference 2005 in the United States. Microsoft CRM 3.0 will provide a complete suite of powerful marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Outlook. Extensive new configuration, customization and integration capabilities will make it easier for customers and partners to deploy highly tailored solutions that help drive measurable business results and offer a low total cost of ownership (TCO). Microsoft CRM 3.0 is designed to address the three key challenges that determine the success or failure of most CRM initiatives: user adoption, business fit and total cost of ownership. | ||
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