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Microsoft Operations Framework Service Management Functions | |
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||
| Time: 13:42 EST/18:42 GMT | News Source: ActiveWin.com | Posted By: Jonathan Tigner | ||
|
Service Management Functions (SMFs) describe the key processes and activities required to operate IT services effectively in a distributed Windows-based environment. The SMFs encompass the entire range of IT service management activities, from routine daily operational maintenance, to capacity planning and service level management. They are a core part of Microsoft Operations Framework (MOF), which provides guidance through courses, services, guides, and other media that enable organizations to achieve mission-critical system reliability, availability, supportability, and manageability of IT solutions. | ||
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