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Microsoft, Network Associates Target Help Desk Niche | |
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| Time: 00:00 EST/05:00 GMT | News Source: NewsFactor | Posted By: Todd Richardson | ||
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Microsoft and Network Associates have announced plans to team up in the mid-market CRM space. Under the agreement, Network Associates will develop a new help desk application that integrates its Magic HelpDesk product with Microsoft CRM. Network Associates will release both a stand-alone version of its Magic HelpDesk IQ application and one that includes out-of-the-box integration with Microsoft CRM, Carlos Hildago, marketing director at Network Associates, told CRMDaily.com. However, the Microsoft and help desk applications will not be sold as a bundle. | ||
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