Microsoft's new program for selling its software to businesses might mean bigger profits for the world's largest software company. But according to a Boston research firm, the new Microsoft policy has infuriated many customers, and some might respond by switching to Apple's Macintosh or the free Linux operating system. "The fact that folks are even willing to entertain the thought is something I haven't seen before," said Laura DiDio, senior analyst at the Yankee Group, a Boston-based technology research firm. "I have been covering Microsoft for 14 or 15 years, and I've never seen this level of anger, of outrage, of dissatisfaction."
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