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Microsoft to Acquire Tellme Networks | |
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| Time: 12:49 EST/17:49 GMT | News Source: Microsoft Press Release | Posted By: Jonathan Tigner | ||
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Microsoft Corp. today announced it will acquire Tellme Networks, Inc., a leading provider of voice services for everyday life, including nationwide directory assistance, enterprise customer service and voice-enabled mobile search. Microsoft and Tellme share a vision around the potential of speech as a way to enable access to information, locate other people and enhance business processes, any time and from any device. Combining Tellmes talented people and expertise in high-volume voice services with Microsofts platform, resources and worldwide customer reach will inspire new and innovative solutions. Tellme is a leader in voice services for the phone, including its popular mobile search services on 1-800-555-TELL. Founded in 1999, the privately held company answers millions of calls every day for information such as finding local businesses, driving directions, sports scores, stock quotes, weather, news, movie show times and more. Businesses use Tellmes voice services and platform to provide customers with voice-access services ranging from banking to package tracking. These services are built on Tellmes voice platform that analyzes caller requests to continually improve the systems accuracy and overall caller experience. Potential areas of development resulting from the deal will range from hosted voice-enabled customer service solutions that complement Microsofts existing unified communications offerings to voice user interfaces in existing Microsoft products to search services on mobile phones that integrate with Live Search for mobile offerings. In addition, developers and partners will be able to build new speech-based solutions on top of a scalable, standards-based voice-enabled applications platform. Weve made great strides in speech technologies, but have only scratched the surface of what is possible, said Jeff Raikes, president of the Microsoft Business Division. The acquisition of Tellme will bolster Microsofts existing speech capabilities, bringing both immediate and longer-term value to our customers and partners. | ||
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