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Microsoft previews next release of CRM software with improved Pocket PC application | |
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| Time: 10:29 EST/15:29 GMT | News Source: Geek Zone | Posted By: Chris Hedlund | ||
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Microsoft Corp. will preview the upcoming release of its customer relationship management solution, Microsoft CRM 3.0, during the in timing with the Microsoft TechEd 2005 Europe conference and the Microsoft Worldwide Partner Conference 2005 in the United States. Microsoft CRM 3.0 will provide a complete suite of marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Outlook. Microsoft CRM 3.0 is designed to address the three key challenges that determine the success or failure of most CRM initiatives: user adoption, business fit and total cost of ownership. | ||
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