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  Problems with InterVideo DVD Software After Upgrading to Windows XP Service Pack 1
Time: 13:42 EST/18:42 GMT | News Source: Microsoft | Posted By: David Gasior

You may experience problems with the InterVideo DVD software after you upgrade to Windows XP Service Pack 1 (SP1). When you try to play a DVD by using the InterVideo DVD software, any of the following symptoms may occur:

  • During DVD playback, you may hear audio but see no video.
  • During DVD playback, you may see video but hear no audio.
  • You computer may stop responding (hang) while you are running editing or creation software.
  • The video may be scrambled during playback.
Note that this problem may also exhibit symptoms other than these.

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this fix.

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