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Want credit for June's Exchange blackout? File a claim | |
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||
| Time: 22:58 EST/03:58 GMT | News Source: ComputerWorld | Posted By: Erick Cordero | ||
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Microsoft will require companies to file individual claims if they want a service credit for the Exchange Online outage of last month, the company said. "If it's determined that the service didn't meet [the 99.9% uptime] bar in a particular month, we'll work with customers to credit them appropriately," a Microsoft spokesperson said in an email reply to questions. "This is on a case by case basis given the impact of service issues can vary among customers." | ||
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