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Microsoft Previews Next Release of Customer Relationship Management Solution at Worldwide Partner Conference | |
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| Time: 13:43 EST/18:43 GMT | News Source: Microsoft Press Release | Posted By: Andre Da Costa | ||
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AMSTERDAM, Netherlands, and MINNEAPOLIS — July 5, 2005 — Microsoft Corp. today announced that it will preview the upcoming release of its customer relationship management solution, Microsoft® CRM 3.0, in timing with the Microsoft Tech•Ed 2005 Europe conference and the Microsoft Worldwide Partner Conference 2005 in the United States. Microsoft CRM 3.0 will provide a complete suite of powerful marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Outlook®. Extensive new configuration, customization and integration capabilities will make it easier for customers and partners to deploy highly tailored solutions that help drive measurable business results and offer a low total cost of ownership (TCO). Microsoft CRM 3.0 is designed to address the three key challenges that determine the success or failure of most CRM initiatives: user adoption, business fit and total cost of ownership. | ||
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