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Alcatel's Genesys and Microsoft Deliver Combined Solution, Bringing Together Instant Messaging and Telephony for Enterprise Users | |
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| Time: 09:21 EST/14:21 GMT | News Source: Microsoft Press Release | Posted By: Brian Kvalheim | ||
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Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), and Microsoft Corp. today introduced a new, combined solution that delivers converged enterprise communication services on existing and next-generation infrastructures. As part of a previously announced alliance, Genesys Enterprise Telephony Software (GETS) will interface with Microsoft® Office Live Communications Server 2005 and Microsoft's upcoming live communications client (code-named "Istanbul") to deliver telephony collaboration for enterprise users. The combined solution will allow customers to collaborate with colleagues, access availability and presence information, and seamlessly manage phone calls among computers and desktop phones, using either existing PBX or next-generation IP networks. The converged communication applications can be deployed without "ripping and replacing" the existing infrastructure, due to the inherent interoperability of GETS with leading PBXs and IP telephony, thus avoiding significant capital expenditures. | ||
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