| ActiveMac | Anonymous | Create a User | Reviews | News | Forums | Advertise |
|
|
|
User Controls |
|
New User |
|
Login |
|
Edit/View My Profile |
|
|
|
|
|
|
|
ActiveMac |
|
Articles |
|
Forums |
|
Links |
|
News |
|
News Search |
|
Reviews |
|
|
|
|
|
|
|
News Centers |
|
Windows/Microsoft |
|
DVD |
|
ActiveHardware |
|
Xbox |
|
MaINTosh |
|
News Search |
|
|
|
|
|
|
|
ANet Chats |
|
The Lobby |
|
Special Events Room |
|
Developer's Lounge |
|
XBox Chat |
|
|
|
|
|
|
|
FAQ's |
|
Windows 98/98 SE |
|
Windows 2000 |
|
Windows Me |
|
Windows "Whistler" XP |
|
Windows CE |
|
Internet Explorer 6 |
|
Internet Explorer 5 |
|
Xbox |
|
DirectX |
|
DVD's |
|
|
|
|
|
|
|
TopTechTips |
|
Registry Tips |
|
Windows 95/98 |
|
Windows 2000 |
|
Internet Explorer 4 |
|
Internet Explorer 5 |
|
Windows NT Tips |
|
Program Tips |
|
Easter Eggs |
|
Hardware |
|
DVD |
|
|
|
|
|
|
|
Latest Reviews |
|
Applications |
|
Microsoft Windows XP Professional |
|
Norton SystemWorks 2002 |
|
|
|
Hardware |
|
Intel Personal Audio Player 3000 |
|
Microsoft Wireless IntelliMouse Explorer |
|
|
|
|
|
|
|
Site News/Info |
|
About This Site |
|
Affiliates |
|
ANet Forums |
|
Contact Us |
|
Default Home Page |
|
Link To Us |
|
Links |
|
Member Pages |
|
Site Search |
|
Awards |
|
|
|
|
|
|
|
Credits |
 |
Customer focus lifts Microsoft's rating | |
|
||
| Time: 11:25 EST/16:25 GMT | News Source: Australian IT | Posted By: Brian Kvalheim | ||
|
Asking what customers think has helped the software giant soften its image. WHEN Microsoft raised prices for the Texas Association of Counties three years ago, no-one from the company called to explain the increase, says Steve White, the group's information technology operations manager. He says the change made him angry and he didn't think the price was reasonable. He wasn't alone. Microsoft's shift to a new licensing program in 2001 also boosted prices, without warning, for 60 per cent of its customers, according to a 2003 survey by Boston-based researcher Yankee Group. The discontent prompted Microsoft chief executive Steve Ballmer to look more closely at customer satisfaction with the world's largest software maker. | ||
|
Write Comment
Return to News |
Displaying 576 through 578 of 578 Prev | First |
The time now is
4:18:16 PM
ET.
Any comment problems? E-mail us |
|
Write Comment
Return to News |
Displaying 576 through 578 of 578 Prev | First |
The time now is
4:18:16 PM
ET.
Any comment problems? E-mail us |
