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Microsoft customers sour on Software Assurance | |
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| Time: 00:01 EST/05:01 GMT | News Source: InfoWorld | Posted By: Kenneth van Surksum | ||
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IT procurement managers are finding that Microsoft's Software Assurance maintenance program may not save them money as hoped, according to a survey by Forrester Research. The Microsoft program guarantees updates to new products along with support and training tools. One of the most compelling reasons to buy Software Assurance was free upgrades from, for example, Windows XP to Windows Vista. But Microsoft hasn't stuck to a consistent release schedule, which can actually mean the program could cost companies more money than simply buying new licenses as needed, according to the four-page Forrester report, written by Julie Giera, a vice president at the research firm. | ||
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