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Microsoft Great Plains Selects Crystal Decisions For Microsoft Customer Relationship Management | |
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| Time: 10:48 EST/15:48 GMT | News Source: Microsoft Press Release | Posted By: Byron Hinson | ||
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Microsoft Great Plains Business Solutions and Crystal Decisions Inc. today announced that Crystal Decisions will provide the reporting, analysis and information delivery capabilities within Microsoft® Customer Relationship Management (CRM). The new OEM and reseller agreement will give Microsoft CRM customers access to Crystal Enterprise to gain insight into their customer data, identify high-value opportunities, predict short- and long-term revenue, and distribute information across their organization for better decision-making. Microsoft CRM will be available later this year; it is the first Microsoft business solution built on Microsoft .NET. The announcement was made at DCI’s Customer Relationship Management Conference and Exposition. | ||
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