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  Windows Live drops the ball on support
Time: 00:10 EST/05:10 GMT | News Source: ZDNet | Posted By: Kenneth van Surksum

Microsoft has rolled out an impressive array of apps and services under the Windows Live banner, including the new Windows Live Essentials package (see Mary Jo Foley’s write-up for more details on what’s in this new release). I’ve been using the new Windows Live products for several months and have become a big fan. But the glow wears off fast if you need support.

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