Microsoft suggested that a Windows Live outage on Feb. 16, which prevented unknown users from accessing their Windows Live accounts in addition to Hotmail and Xbox Live, was due to a single server failure. While the root problem was identified quickly, Microsoft apparently needed time to resolve what it called the "logjam" due to increased load on the remaining servers. As it seeks to compete against Google and other cloud-based service providers, Microsoft is porting an increasing number of services, notably stripped-down versions of its Office 2010 applications, onto Windows Live.
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