Microsoft faces a difficult sell with Office 2003. Not that the latest version of its ubiquitous software suite doesn't have some fine features. It does, particularly in the way Outlook organises email, and the research pane in Word is quite cool. But such skin-deep improvements miss the point of the new "Office System" which, to unleash its potential, needs "back end" server products like Exchange, Internet Information Server and Share Point. That's why it's called a "system" - because you can drill into internal and external information from "front end" products like Word, Excel and Outlook.
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