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Nawras Deploys Microsoft Customer Care Framework to Deliver Mobile Services to Oman | |
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| Time: 20:01 EST/01:01 GMT | News Source: Microsoft Press Release | Posted By: Jonathan Tigner | ||
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Nawras, Oman's newest mobile operator, is relying on Microsoft technology to provide outstanding service to its new customers. The mobile operator, which launched its commercial services on March 16, has deployed a range of Microsoft solutions, including Microsoft Customer Care Framework (CCF), that will enable Nawras to connect new customers and manage a range of new, compelling services. "As a new player in the mobile market, Nawras required solutions that would help us to manage all the different aspects of providing an excellent service to our customers. From the start, Microsoft showed an understanding of our industry and the ability to provide a single, one-stop-shop solution that gives us complete management of our customer contact," said Peter Rubeck, chief technical officer at Nawras. | ||
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