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Microsoft Product Support's Customer Configuration Capture Tools | |
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||
| Time: 00:15 EST/05:15 GMT | News Source: ActiveWin.com | Posted By: Robert Stein | ||
|
The Microsoft Platform Support Reporting Utility facilitates the gathering of critical system and logging information used in troubleshooting support issues. The reporting tool DOES NOT make any registry changes or modifications to the operating system. There are 6 specialty versions, one for each of the following support scenario categories: Alliance, Directory Services (not for Windows NT 4.0), Networking, Clustering, Software Update Services, and Base/Setup/Storage/Print/Performance. Each version gathers some of the same basic information but there are specific reports unique to each of the support scenario categories. Please read the readme.txt files for more details about each version. | ||
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