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 I guess that most us have a few friends who use different instant messenger programs 
than you do, such as ICQ,
Yahoo Messenger,
Aol’s AIM and
MSN/Windows Messenger. There are a few features 
in each that help them differ from each other, ICQ for example has SMS messaging, 
e-mail, chat, voice, forums and just about anything else you can name. While some 
of the others try to just go with chat, web cams or e-mail. 
There is a problem having so many instant messenger programs available on the 
internet, hardly any of them let you interact with other people who use different 
messenger programs than you do. This means, for example: If you use MSN messenger 
but a family member or friend of yours uses Aol’s AIM you can’t use MSN to chat 
with them due to neither AOL or MSN allowing you to. 
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