The Macintosh Business Unit (Mac BU) at Microsoft Corp. today announced the availability of Service Pack 1 (SP1) for Office 2004 for Mac via Microsoft® AutoUpdate. Customers are encouraged to download SP1; it addresses potential security issues and bugs that their feedback played an important role in identifying. New to Office 2004, Microsoft Error Reporting Protocol (MERP) allows customers to communicate bug data anonymously to Microsoft, enabling efficient fixes and helping increase the overall stability of Office 2004. "Our customers who use Office for Mac every day are a valuable resource because they put the product to the test in real-life scenarios that expand on our experiences in the lab," said Scott Erickson, group product manager for the Mac BU at Microsoft. "We strive to deliver the best possible product experience through extensive testing and by gathering customer feedback. This helps us determine issues to address within a service pack and prioritize which improvements will make the most difference."
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