REDMOND, Wash. (AP) - Microsoft Corp. on Wednesday released a test version of its new speech-recognition server software, hoping to stake a claim in the market for companies wanting to automate customer service and other functions.
Microsoft is soliciting about 100 companies in retail, financial, health care and other industries wanting to test its Speech Server technology, said James Mastan, marketing director for Microsoft's speech technologies team.
Already airlines and other companies are relying on competitors' speech technology to give callers flight arrival and departure information.
|