Microsoft Business Solutions today announced the general availability in North America of Microsoft® Customer Relationship Management (CRM) 1.2, the first scheduled release to Microsoft's flagship CRM offering since it was launched in January 2003. Microsoft CRM 1.2 builds on the existing business productivity functionality available in Microsoft CRM 1.0 and enhances usability and performance for customers using the new version. This release also marks the global expansion of Microsoft CRM, which will be available in nine languages and more than 47 geographies around the world.
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