"I think as a company we've struggled over the last few years with the idea of what do we want to be when we grow up, with the trial and some of that. ... I have been schizophrenic myself, get into new areas, don't get into new areas. It's hard to manage a business that's in multiple areas.
But, at the end of the day I think what we've decided is, if we're going to fulfill this mission to help businesses and individuals realize their potential, we've got to be charging into new areas. We've got to be helping people do things that they want to do and they can't do, helping people do things that they didn't even dream they wanted to do.
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