Microsoft may call Outlook a "personal information management and communication solution," but it encompasses much more than what's described by that simple label.
No longer just an application, it's become a productivity platform, an integral part of the everyday life of countless persons. And like any piece of software that we really get to know, it's the little things that can drive us batty.
What's more, any flaw or inconsistency in Outlook results in the loss of time for millions of persons. In an effort to boost the productivity of the entire world--OK, really just to make my life easier--I hereby offer a short list of suggestions for the next version.
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