Every couple of months or so, we'll get a call from an Administrator reporting that his system hung when he tried to reboot it after installing patches. More often than not, the patches were installed by an Administrator logging on to the server via Remote Desktop (without using the /console or /admin switch) and using either the Windows Update web site or the "Automatic Updates" tray icon. Both methods do the same thing and use the same processes. After the updates are installed, the Administrator clicks on the "Restart Now" button to complete the installation. The Remote Desktop Session goes away, and the Administrator thinks that the server is in the process of rebooting.
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