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  Microsoft exec: We know users hate UAC
Time: 00:50 EST/05:50 GMT | News Source: ComputerWorld | Posted By: Kenneth van Surksum

Here's one of the more intriguing tidbits in the hundreds of pages of emails released as part of the Vista "junk PC" lawsuit: A Microsoft exec freely admits that users are so annoyed with User Account Control (UAC), that they're turning it off en masse.

The recently unsealed Microsoft emails are part of the lawsuit against Microsoft for a marketing scheme in which people claim that Microsoft misled consumers into buying the Windows Vista Capable PCs, even though the PCs couldn't run the most important features of Vista.

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#1 By 81201 (79.2.52.44) at 3/3/2008 3:12:31 AM
I love UAC.
UAC is one of the best Vista security features

#2 By 2138 (81.183.107.237) at 3/3/2008 3:52:59 AM
UAC is a good idea and concept but M$ went into super paranoid mode and this is the problem with this feature. it is too intrusive and just a mega pain in peoples butts. why keep aproving things when you allow it from the very beginning. SP1 took care of this but it is now a slight pain.

This post was edited by belto on Monday, March 03, 2008 at 03:54.

#3 By 75046 (201.52.224.134) at 3/3/2008 6:14:05 AM
It´s funny how those "news" came from the same source: Computerworld. I think they so called journalist are a bit paranoid with Vista too...

#4 By 3746 (72.12.161.38) at 3/3/2008 6:50:55 AM
I never understood why it was such a big deal. I mean it is somewhat annoying but not anymore than entering a password to do elevated things in Linux. That is the price you pay for security. SP1 tones it down somewhat but I guess people are used to the way XP was. Plus if they hate it that much they can turn it off and lose the security benefits.

#5 By 2960 (72.196.195.185) at 3/3/2008 8:04:22 AM
#4,

Try re-arranging you start menu. UAC re-defines annoying.

TL

#6 By 13759 (67.190.66.88) at 3/3/2008 8:07:15 AM
This is just one of the annoying "features" of Vista - the greatest problem w UAC is it's all or nothing aspect.

#7 By 3746 (72.12.161.38) at 3/3/2008 8:11:34 AM
#5

Oh i agree - for a power user it is annoying and I turned it off when I was setting up my system. But chances are the average user is not going to run into it that many prompts once the system is up and running. It could have been implemented better though and hopefully SP1 fixes the majority of gripes so people leave it on.

#8 By 89249 (64.207.240.90) at 3/3/2008 9:47:52 AM
I think the UAC was a seriously great idea for security on Windows Systems. It does, in fact, exactly what all of the pundits wanted. However, I feel that for *some* people it makes systems less secure because they disable it to make their day to day lives easier. Some things protected by the UAC seem to be a bit overdone.

I will say that the average user will rarely if ever see the UAC pop up after initial configuration of their machine. Companies I know that have had it pushed out already really only see the UAC problems from software that was written poorly for the Windows Environment. I won't fault Microsoft for those software packages that don't write to the proper directories/registry entries for users w/o higher level privledges. Frankly we're 8 years into a more structured security model on all Windows machines, software vendors need to quit dragging their feet and fix some of these things.

#9 By 415 (207.42.225.10) at 3/3/2008 9:57:18 AM
People "hate" paying their taxes too. Whining may as well be a sport televised on Sunday afternoon.

I for one love UAC. I'm willing to be interupted if it results in better security. I understand why it's important. The fact is that it makes sense to alert the user when software is about to do something potentially dangerous. Average people need to be educated as to why this is important too.

I'm running Vista SP1 and Microsoft has in fact reduced the number of UAC prompts during file/folder operations for example. Also, many aspects of UAC can be customized via local security policy and/or group policy. Some of us power users should to quit whining, learn, and RTFM.

#10 By 89249 (64.207.240.90) at 3/3/2008 11:39:39 AM
#9 Also, many aspects of UAC can be customized via local security policy and/or group policy. Some of us power users should to quit whining, learn, and RTFM

How very LinuxSupportish of you. Look while I'll agree with what you're saying... Microsoft needs to educate and provide an easy way to modify these settings. Spend time explaining what the user is doing when they disable something for example.

Saying RTFM etc. is why Linux is still the red-headed stepchild of OS's. Microsoft needs to make the features more accessible to the average user and it will become alot better.


#11 By 17996 (66.235.18.153) at 3/3/2008 12:53:46 PM
Car exec: We know drivers hate seatbelts

#12 By 143 (65.221.158.226) at 3/3/2008 4:12:34 PM
It keeps the kids from messing up a machine.

#13 By 81201 (79.3.54.211) at 3/4/2008 2:52:24 AM
#5 @TechLarry
Are you modifying "ALL USERS" start menu or "YOUR USER" start menu?
UAC does NOT prompt for YOUR start menu. You should learn the differences between "YOUR USER" files and "ALL USERS" files...

This post was edited by suy on Tuesday, March 04, 2008 at 02:58.

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