Man, WOW!!! That has to be about the best interview I have read. Mr. Allchin deserves a medal, in my opinion - what courage he has to have in order to have shipped XP SP2 like that.
I don't agree that in hindsight, it would have been better to brand XP SP2 at all - a new release and all that went with it - when it was so desperately needed? He did it right and the right way, too. Besides, if they had shipped it as a new OS version, a lot of features would have had to make it in and he's right, many rounds of testing would have come with it and one has to ask, now that Vista will ship, and does take the greater steps Mr. Allchin wanted to take, how willing would people be to move to Vista, after having moved to a new XP version only two years ago.
In the end, his decisions will work out for the best - especially for consumers. I don't know that I can blame Microsoft for all the issues with security, either - not entirely - I do mean that the entire base was always screaming for features, features, features.... then the net took a turn for the dark side and quickly evolved into a place that included a lot of very bad people... it was inevitable that security issues would impact a platform that is so features, ease of use, and backwards compatibility centric.
With the emphasis on security first, one does not see any let up on demands for new features, but this interview sure shows how far Microsoft is willing to go to take care of people - and so stoically suck up the drubbing the took - both externally and internally.
Microsoft's senior leadership is to be commended, too... for in then end, standing behind the subordinate leaders. I was in San Diego in May 2004, as SP2 was about to be released, and one could easily tell, Steve Ballmer was pissed - really pissed. His keynote was laced with frustration. I could sense that in part, he was upset about how SP2 was dragging, and perhaps at IT Pro's for not locking down what they could have... edge, perimeter, hosts and clients - there really was no excuse... and all this as Longhorn was being reset, and expanded to reach toward what may become Blackcomb - man, talk about a massive amount of change!
Now today, we're seeing glimpses of just how well they did - to have finally achieved what they set out to do... even a cursory peek at what a dev can do in and around IE 7 is reason enough to get very excited - we've been going nuts discovery what one can do. I hope Allchin has a wad of cash and can just go hang out and have some fun.
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