Microsoft is making a foray into the managed-services business, starting with a deal to manage the PCs for consumer products firm Energizer Holdings.
Under the terms of the pact, which has not been formally announced, Microsoft will take over responsibility for managing, updating and supporting the battery maker's roughly 6,000 computers. It will also host a variety of applications, including e-mail, portal and instant-messaging services. The deal is expected to be phased in over the next serveral months.
The Energizer pact is the first of several that Microsoft wants to run as part of a project the company hopes will help it better understand its customers' needs, a Microsoft executive told CNET News.com.
"We want to add a limited number of additional customers in order to really improve the diversity of our experiences, the depth of the knowledge we are going to gain, and then drive that back into products that will improve the experience of all of our customers," said Mike Adams, a general manager in Microsoft's IT unit.
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