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Demystifying those Microsoft vulnerabilities | |
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| Time: 10:16 EST/15:16 GMT | News Source: E-Mail | Posted By: Brian Kvalheim | ||
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Microsoft issues patches for vulnerabilities in its software at the rate of about one a week - the 40 weeks of 2003 have seen exactly the same number of advisories though some weeks have been more "patchy" than others - but the advisories are so jargon -heavy that few non-technical users can understand them. | ||
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| #1 By 6859 (206.156.242.36) at 10/6/2003 11:59:43 AM |
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De-mystification and de-jargonization is a good move to go towards. If the end user can read an advisory and say "Oh, I have to fix that with this..." then it's been worth it. And it will make the Net a safer and (hopefully) better place.
It's all about empowering the user. |
| #2 By 135 (209.180.28.6) at 10/6/2003 4:33:52 PM |
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How do you write a security bulletin that users can understand without jargon?
"If you don't install this, computer will fall down go boom." |
| #3 By 6859 (206.156.242.36) at 10/6/2003 5:55:21 PM |
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Soda, you use terms that are already in the public consciousness.
"If you don't install this your computer will be attacked," Is pretty clear. Then explain, briefly, the attack mode using small words: "The problem that is fixed with this upgrade is with the print controller." (Side note: use the word "upgrade" rather than "update" or "patch." Users like upgrades, it makes them feel like they've been bumped into first class. Use the word "problem" not "vulnerability." People understand problems, but don't understand a vulnerability.) It's a little marketing, a little psychology, and a little blind hope, I'll admit. But it's a far cry better to the layman than "There is a buffer overflow in the stack of the LPT redirector..." (or something like that.) This post was edited by Cthulhu on Monday, October 06, 2003 at 17:56. |
| #4 By 2332 (65.221.182.2) at 10/6/2003 7:12:07 PM |
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User's don't need to be able to read a security bulletin.
JUST CLICK THE DAMN WINDOWS UPDATE ICON IN YOUR SYSTEM TRAY. Even that appears to hard. I've said it before, and I'll say it again, no more optional patching. It's all mandatory. All it says is "Guess what moron, reboot your machine... we just saved your butt." Nough said. |
| #5 By 37 (66.188.127.242) at 10/6/2003 8:13:08 PM |
| Parker, just curious, where do you get your #'s? |
| #6 By 12071 (203.185.215.149) at 10/6/2003 11:35:57 PM |
| #7 https://rhn.redhat.com/errata/rh9-errata-security.html |
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