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  Want to Sue over Buggy Code?
Time: 10:48 EST/15:48 GMT | News Source: Business Week Online | Posted By: Robert Stein

These past few weeks have been rough on anyone responsible for managing computers -- whether a home network of a couple of PCs or an enterprise with thousands of machines. Given the damage done by the Blaster worm and the flood of junk e-mail generated by the SoBig.F virus -- even for those who avoided infection -- nearly everyone has been left looking for someone to blame. And, in the best American tradition, people are suggesting that businesses that incur costs because of defects in software should be able to recover damages from the publisher -- Microsoft (MSFT ), in the cases of Blaster and SoBig.F.

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#1 By 2332 (216.41.45.78) at 9/30/2003 11:56:30 AM
Here is an idea. Fire the morons who didn't apply a patch that had been out for a month.

I know it's a novel idea, but people who are responsible for a network should be HELD RESPONSIBLE FOR THE NETWORK.

#2 By 1989 (69.11.240.35) at 9/30/2003 12:21:58 PM
To sue microsoft over buggy code would be a nightmare and just as dumb as sueing McDonalds over spilling hot coffee in your lap or Creed for putting on a bad show!! Once Microsoft got sued, every software and hardware maker would get sued. Not to mention that the courts would have to figure out what actually caused the bug. It would just be a gigantic mess.

#3 By 415 (199.8.71.121) at 9/30/2003 2:12:42 PM
Sue this... {Grabs crotch and tugs}

#4 By 135 (208.186.90.91) at 9/30/2003 3:12:56 PM
Warrantying software would kill Linux.

Sounds like a good idea to me.

#5 By 135 (208.186.90.91) at 9/30/2003 4:55:29 PM
bluesky - "I would say, first, can you identify what code is buggy?, second, who is the maintainer of the code, third, ask them to fix it, and if you don't get an answer you like and it is crucually important to you, use something else, or find someone to fix the code (since it should all be there for you to get your hands on), or fix it yourself if that is within your capabilities. Why sue? "

Seems to me like you could the same thing with any other piece of software, especially considering the issues that have led to these discussions have already had fixes released for them.

#6 By 10022 (24.169.194.13) at 9/30/2003 5:43:40 PM
i was hit with neither virus and have not had any such problems since switching to Win2000! (at home)

If it such a problem at you company and you have 9x clients, or 2000 have domain members who are allowed to be local admins then you are to blame!

While my company was getting hit with SoBig, my Win2000 SP 4 machine was perfectly fine. Blaster didnt do anything either- BECAUSE I TAKE MY OWN TIME TO KEEP IT THAT WAY!! Our admin is guilty of both of above and all of those such machines got hit.

Force users to store ALL files on the network, then force automatic updates! IF any thing goes wrong- re-image the machine- downtime of 15 min.

How about instead we sue all the home user zombie machines out there that spread this stuff too! why should MS or any other company be blamed because some idiot is too lazy to take the time to understand computing 101??

These people are clueless!

Obviously it can be harder to keep up bigger companies, but if that is the case then dump your out dated NT 4 systems and get something that can at least work with you in solving the problem (like 2003!!)

This post was edited by kevn84 on Tuesday, September 30, 2003 at 17:44.

#7 By 135 (208.186.90.91) at 9/30/2003 11:43:17 PM
nullynull - One thing I really hate is people spouting off nonsense. Windows 2003 does not install the way you claim it does, neither does WinXP, and while I can't check right now neither did Win2000.

cba-3.14 - "Warranties wouldn't kill linux. It would mean the distributors would have to give warranties to stay in business..."

Right now people are willing to drive Yugo's without warranty because BMW doesn't offer a warranty either. Once you mandate warranties... and you have a case with software where the Yugo costs the same price as the BMW, people are going to start making choices based on something other than initial cost.

Maybe it wouldn't kill Linux, but it'd sure shake it up. Force companies like Redhat, etc. to behave more mature.

#8 By 1845 (12.209.152.69) at 10/2/2003 2:01:18 AM
dkg, was that last post of yours supposed to demonstrate your adult-ness? I hope not, since it was severly lacking.

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