When Microsoft executive Peyton Smith recently declared at an industry conference that office phones were destined to "collect dust," audible chuckles rippled through the darkened hall.Two months later, some smirks still remain. But fewer folks are laughing out loud. This summer, Microsoft will unveil its much-hyped server software Office Real Time Communications (RTC) Server 2003, officially joining the race to give office communications their biggest makeover since the arrival of e-mail.
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