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Customers find kinks in Microsoft CRM | |
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||
| Time: 07:35 EST/12:35 GMT | News Source: CNET | Posted By: Bill Roach | ||
|
Companies installing Microsoft's new customer relationship management software say they are grappling with some flaws in the company's much-hyped debut product. The main complaint with the software, which Microsoft released in January, is that it inserts a long jumble of letters and numbers into the subject line of e-mails sent through the system. The string of characters, which Microsoft calls a generated unique identifier (GUID), could confuse e-mail recipients, or worse yet, cause e-mail sent to customers and prospective clients to be blocked by spam filters, according to Microsoft customers and resellers. | ||
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| #1 By 40 (216.68.248.200) at 3/10/2003 8:39:08 AM |
| WOW...... Brand new MS product and it isn't prefect in the first release.... Just wait there will be several hotfixes and SP that will adjust the users perspective to correct his view, to see things were wrong and the program was correct, no matter what. |
| #2 By 2960 (156.80.64.132) at 3/10/2003 9:09:00 AM |
|
Careful now, there be Dragons in here...
:) tL |
| #3 By 1845 (12.209.152.69) at 3/10/2003 3:48:29 PM |
| I see nothing wrong with GUIDs in URLs, but I very much agree that they are unacceptable in the subject lines of email. |
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