>>The ability for a company to stay on top for any length of time is it's ability to change, to make the right decisions, to have a good product at a good price (notice I didn't say PERFECT product, or FREE) as well as exeptional customer support.<<
And Microsoft is exceptionally good at adapting. In the last 5 years, MS has gotten stronger because it's been able to keep pace and exceed it. Each new version of their software (whether it's Windows, Exchange, SQL Server, Office, etc.) is consistently better, sometimes in a huge way, and most often better than all rivals (nothing can touch Office, Exchange or SQL Server, IMO).
Microsoft has also expanded very intelligently. When Microsoft announced that it was getting into computer games, everyone snickered. It was almost overnight, though, that you knew that a game published by MS had to be good. It was the same when Microsoft moved into the computer hardware arena: snickers and cynicism. Today, many people swear by MS mice, keyboard, joysticks, and the like. When MS expands, it does so extremely intelligently. Sure, it's largely because "they want to dominate every area of computing," but that should be the goal of every company, and it's that singular goal that pushes MS to be the best at everything that they do.
MS has sorta stumbled out of the gate with the Xbox, their entry into the console world, but just watch; I suspect they'll have a majority share of it within just a couple of years. When it looks like MS has stumbled and should pull out of something, they don't just throw in the towel. They re-group, re-invest and fight their way out of the corner. They have the business mentality that every business needs. Most businesses would cut their losses and retreat; not Microsoft.
Microsoft adapts extremely well, and that's why they're still on top and only getting stronger. Eventually, they'll lose that position, but, as long as they continue to adapt and expand intelligently, that time won't be anytime soon.
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