The upgraded version of Hotmail has an interface similar to MSN Explorer, with new buttons, icons and tabs. The Web site also introduced a new junk mail filter and added two languages. In addition, the service has a quick address-list function that provides Hotmail members with fast access to their five most frequently used contacts. Although the new upgrade is Microsoft's latest attempt to provide consumers with an easier way to manage e-mail, some Hotmail members complained about it. "I have used Hotmail as my main Web-based e-mail for some time, although now it looks like I am going to have to change that" Norman Hansen of Concord, said in an e-mail. Hansen complained of minuscule font sizes and crashes to his computer when he tried to print. He also expressed irritation at the amount of unrelated content such as the ever-present MSN banner.
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