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Frequently Asked Questions / Quick Guide
Windows 7

Revision - 2.0

Q: What is Windows 7?

Windows 7 is the official name for the release of Windows that follows Windows Vista and latest version of Microsoft’s Windows client operating system. Windows 7 which is currently in development, started immediately after Windows Vista’s release. Windows 7 features a drastically improved desktop experience that focuses on new core experiences such as Windows Touch introducing support for multi-touch technology inherited from the Microsoft Surface. Windows 7 also supports improved Accessibility and Global Support, handwriting and Ink recognition. Windows 7 provides an enhanced Taskbar, rich application experiences with superior improvements to managing files and personal data.

Q: What is the strategy Microsoft is employed in creating Windows 7?

A: Key Goals:

  • Reduce Compatibility problems and bring investments in Vista forward

  • Reduce disk foot print and memory foot print

  • Improve performance

  • Secure, predictable

  • Make the Windows and PC Experience easier

  • Exceptional hardware and software support

  • Bring future releases to market faster

  • Personalized experience that defines you

  • Superior mobility through reliable performance, power management

Q: What is the official logo?

Q: What is the thinking behind the name Windows 7?

With Windows 7, Microsoft is delivering a foundation for unmatched customer experiences across applications, services, and devices. Windows 7 builds on the substantial investments Microsoft made in Windows Vista to improve security, reliability and performance. At the same time, Windows 7’s enhanced PC manageability introduces compelling new experiences, delivering an operating system that is nimble, highly reliable, and more secure, optimized for today’s powerful hardware, and easily connects with the devices people use today.

According Mike Nash (Vice President, Windows Product Management) the decision to use the name Windows 7 is about simplicity. Over the years, we have taken different approaches to naming Windows.  We've used version numbers like Windows 3.11, or dates like Windows 98, or "aspirational" monikers like Windows XP or Windows Vista.  And since we do not ship new versions of Windows every year, using a date did not make sense.  Likewise, coming up with an all-new "aspirational" name does not do justice to what we are trying to achieve, which is to stay firmly rooted in our aspirations for Windows Vista, while evolving and refining the substantial investments in platform technology in Windows Vista into the next generation of Windows.

Simply put, this is the seventh release of Windows, so therefore "Windows 7" just makes sense.

Q: Who is Windows 7 For?

A: In Windows 7, Microsoft focused on delivering improved experiences for end users in three key areas:

Works the Way you want. Windows 7 delivers the fundamental performance, reliability, and security features you expect—and it is designed to be compatible with the same hardware, applications, and device drivers as Windows Vista®. New features help protect your privacy and data, make it easier to keep your PC running smoothly, and enable you to recover from problems more quickly.

Everyday Tasks are Faster and Easier. Windows 7 streamlines and simplifies the tasks you do most often. Improved navigation and a streamlined user interface put commonly-used resources within easy reach. Sharing data across all your PCs and devices is easier too, whether you’re at home, in the office, or on-the-go. Windows 7 and Windows Live™ help you stay connected to the people and things you care about, and Internet Explorer 8 provides a faster, safer, more productive Web experience.

Q: What new experiences does Windows 7 offer for users?

A: New Things Possible. Windows 7 gives you more choice in how you interact with your PC, with options that include multi-touch gestures, handwriting, and voice. Windows 7 makes it easy to use your home audio-video system and other networked media devices to play music, watch videos, and display photos that reside on your PC. An enhanced Windows Media Center offers one-stop access to your favorite TV shows, whether they’re on-the-air or on the Internet. And Windows 7 offers more options than ever for you to customize and personalize your PC with styles that match your personality.

Q: How can I obtain Windows 7?

A: Microsoft recently announced the world-wide availability for Windows 7 on October 22, 2009. You can learn more here. 

Q: How many editions of Windows 7 are available? 





Broad app and device compatibility, unlimited application support, Safe, reliable, and supported. Ability to join a Home Group, Improved taskbar and Jump Lists.

Home Basic

Starter features, Unlimited applications, Live Thumbnail Previews & enhanced visual experience, Advanced networking support (ad-hoc wireless networks and internet connection sharing), Mobility Center

Home Premium

Home Basic features, Unlimited applications  Aero Glass & advanced windows navigation, Easy networking & sharing across all your PCs & devices, Improved media format support, enhancements to Windows Media Center and media streaming, including Play To, Multi-touch and improved handwriting recognition.


Professional features, Unlimited applications , Ability to join a managed network with Domain Join, Protect  data with advanced network backup and Encrypting File System, Print to the right printer at home or work with Location Aware Printing.


Windows 7 Enterprise is available only through Microsoft Volume Licensing.


Professional and Consumer, Unlimited applications,  BitLocker data protection on internal and external drives, DirectAccess provides seamless connectivity to your corporate network.  (requires Windows Server 2008 R2), Decrease time branch office workers wait to open file across the network with BranchCache. (requires Windows Server 2008 R2), Prevent unauthorized software from running with AppLocker

Note: Ultimate includes all Enterprise and all Home Premium features, including multi-language packs.

Q: How much will Windows 7 cost?

Windows 7 will be available in 6 editions, but primary emphasis is being put towards Home Premium and Professional for mainstream markets.



Full Package

Upgrade Package

*Windows 7 Starter

OEM only

OEM only

*Windows 7 Home Basic

OEM only

OEM only

Windows 7 Home Premium



Windows 7 Professional



Windows 7 Enterprise

Volume License Only

Volume License Only

Windows 7 Ultimate




Windows Anytime Upgrade from


Windows 7 Starter to Windows 7 Home Premium


Windows 7 Starter to Windows 7 Professional


Windows 7 Starter to Windows 7 Ultimate


Windows 7 Home Basic to Windows 7 Home Premium


Windows 7 Home Basic to Windows 7 Ultimate


Windows 7 Home Premium to Windows 7 Professional


Windows 7 Home Premium to Windows 7 Ultimate


Windows 7 Professional to Windows 7 Ultimate



Windows Family Pack licensing


Windows 7 Home Premium Family License for 3 PC’s



Windows 7 Starter – Entry-level OEM SKU in all markets for cost conscious consumers.
Windows 7 Home Basic – Value SKU in emerging markets for cost conscious consumers on value PC’s.

Q: In which markets will Windows Anytime Upgrade packages be made available?

A: Microsoft will be offering WAU online upgrades in 13 countries: Australia, Belgium, Canada, France, Germany, Italy, Japan, the Netherlands, Spain, Sweden, Switzerland, the UK or the US.

Q: In which markets will the Windows 7 Home Premium Family Pack be made available?

A: Ireland, Germany, France, Switzerland, Austria, the Netherlands and Sweden. The Windows 7 Family Pack will be available on October 22, 2009 until supplies last.

Q: Are there any deals for persons who acquire a PC with Windows XP or Vista today?

A: The Windows 7 Upgrade Option Program debuted on June 26th, it provides anyone who buys a PC from a participating OEM or retailer with Windows Vista Home Premium, Business or Ultimate to receive an upgrade to the corresponding version of Windows 7 at little or no cost. The Windows 7 Upgrade Option Program will be available until January 31st, 2010 and is global.

For more information on taking advantage of the Windows 7 Upgrade Option Program, visit

Q: Where can I get more information about the release?


Windows 7 Ultimate RTM Review:


Windows 7 RC Build 7100 Preview:

Windows 7 Beta 1 Build 7000 Preview:

Windows 7 Pre-beta M3 Build 6801:

Q: Do you have any previews available of the new OS?

A: Official Microsoft Windows 7 Home Page available here

Q: Can I see some screenshots of Windows 7 builds?



Q: What is the strategy Microsoft is employing in creating Windows 7?

A: In general, Microsoft focused on the fundamentals starting with better performance. This includes, improved boot time, shutdown and power management and better ways of doing common task in Windows through new ways such as Windows Touch technology and traditional point and click.

Q: What are Windows 7's system requirements?


  • 1 GHz processor (32 or 64-bit)
  • 1 GB of RAM (32-bit); 2 GB of RAM (64-bit)
  • 16 GB of available disk space (32-bit); 20 GB of available disk space (64-bit)
  • DirectX 9 graphics device with WDDM 1.0 or higher driver

Q: How much disk space does Windows 7 use?

A: Windows 7 uses approximately 10.5 GBs of disk space.

Q: What is the latest publicly available build of Windows 7?


·         On July 22nd 2009 Microsoft completed the Release to Manufacturing phase of Windows 7 development, the final build number compiled is 7600.16385.

·         On May 5th, 2009 at TechED, Microsoft released Windows 7 Release Candidate Build 7100.

·         On January 7th 2009 at the Consumer Electronics Show (CES) in Las Vegas, Nevada, Microsoft CEO Steve Ballmer announced the public availability of Windows 7 BETA build 7000.

·         Attendees received a Pre-Beta of Windows 7 at the Public Developers Conference 2008, the build number is 6801.

Q: Is there a list of changes since the first beta released in January?

Engineering Windows 7 : Beta to RC Changes Turning Windows Features On or Off
Some Changes Since the Beta for the RC"
A few more changes from Beta to RC…

Q: Can computers running Windows 7 Release Candidate upgrade directly to Windows 7 Release to Manufacturer build?

A: Yes, but this is not a recommended or supported scenario. Microsoft recommends persons running the Release Candidate released in April 2009, reinstall Windows Vista and do upgrades from that release to Windows 7 RTM. You can learn more about the Windows Teams decision here

Q: Didn’t previous development versions of Windows support build to build upgrades?

A: True, but Microsoft has changed this policy for the Windows 7 release. They want users to test against real world scenarios. A build to build upgrade introduces unexpected complications that make it difficult to diagnose problems considering such scenarios do not exist in real world deployments. You can learn more about the Windows Teams decision here

Q: Can I run the Release Candidate forever?

A: No, the Windows 7 Release Candidate build is pre-release software intended for evaluation purposes only and it will expire on June 1st 2010, bi-hourly shutdowns will begin March 1st 2010.

Q: Can computers running Windows 7 Release Candidate upgrade directly to Windows 7 Release to Manufacturer build?

A: Upgrade Paths:

  Upgrades to Windows 7 from the following operating systems are not supported:

  • Windows 95, Windows 98, Windows Millennium Edition, Windows XP, Windows Vista® RTM, Windows Vista Starter, Windows 7 M3, Windows 7 Beta, Windows 7 RC, or Windows 7 IDS.

  • Windows NT® Server 4.0, Windows 2000 Server, Windows Server® 2003, Windows Server 2008, or Windows Server 2008 R2.

  • Cross-architecture in-place upgrades (for example, x86 to x64) are not supported.

  • Cross-language in-place upgrades (for example, en-us to de-de) are not supported.

  • Cross-SKU upgrades (for example, Windows 7 N to Windows 7 K) are not supported.

  • Upgrades from Windows Vista to Windows N, Windows K, Windows KN, or Windows E are not supported.

  • Cross-build type in-place upgrades (for example, fre to chk) are not supported.

  • Pre-release in-place upgrades across milestones (for example, Windows 7 RC to Windows 7 RTM) are not supported.

For more details check out the link

Q: Are there any resources available that can assist in migrating data from Windows XP, Windows Vista or Windows 7 Release Candidate to Windows 7 RTM?

Windows Easy Transfer: Starting the Move to Windows 7 Release Candidate
Windows Easy Transfer: Lessons Learned
Upgrading to…ur, migrating to Windows 7 from Windows XP

Q: Are there any resources available that can assist in migrating data from Windows XP, Windows Vista or Windows 7 Release Candidate to Windows 7 RTM?

Windows Easy Transfer: Starting the Move to Windows 7 Release Candidate
Windows Easy Transfer: Lessons Learned

Upgrading from Windows XP?

Please read these instructions carefully and completely before you begin installing Windows 7: There are important steps that you need to follow to upgrade from your PC from Windows XP to Windows 7 in order to preserve your files and settings.

Before you begin, you'll need to back up all your data to an external storage device, and you'll need all of the installation discs for programs you want to keep. Please make sure you have an external hard drive (see details below).

More detailed instructions are available at Here are the basic steps.

1. Run Windows Upgrade Advisor ( to see if there are any known issues that might affect the installation and whether you should install the 32 or 64 bit version of Windows 7.

2. Save your files and settings on an external hard drive using Windows Easy Transfer ( If you don't have an external hard drive you won't be able to use Windows Easy Transfer. Alternatively, you can copy files you want to keep on a USB flash drive, CDs, or DVDs.

3. You'll need to manually reinstall your programs, such as Microsoft Office, after you install Windows 7. Gather the installation discs for your programs and any associated product/license keys. You might be able to download some programs from the Internet. For example, Windows Live Messenger can be installed from

4. Inset the Windows 7 DVD into your PC. When asked "Which type of installation do you want? click "Custom (advanced)."

5. After Windows 7 is installed, use Windows Easy Transfer to restore your files and settings.

If you're not comfortable installing Windows 7 yourself, check with a local retail store or PC services company to see if they offer upgrade services.

Q: How long does Windows 7 take to install?

A: Installation time can vary depending on the amount of memory (RAM) you have in your system and the processor speed. I have experienced install times of 14 to 18 mins (clean) for both Windows 7 x86 and x64. Most hardware purchased within the last 2 years should install Windows within 20 to 30 mins.

Additional resources:

Chris Hernandez’s Blog: Windows Upgrade Performance

Q: Are there any available resources that can help me restore or prepare my partition for the RTM?

See the following: Getting your PC ready for Windows 7 Release Candidate

Q: How long does Windows 7 take to install?

A: Installation time can vary depending on the amount of memory (RAM) you have in your system and the processor speed. I have experienced install times of 14 to 18 mins (clean) for both Windows 7 x86 and x64. Most hardware purchased within the last 2 years should install Windows within 20 to 30 mins.



Q: Can I install/dual boot Windows 7 on an Intel Mac?

A: Yes you can, to do so you need to use Apples Boot Camp software which has to be installed on OS X which is then used to create an NTFS or FAT32 partition. There may be occurrences of device driver compatibility. So users of Intel Macintosh PC’s must depend on Apple Inc. for updated device drivers when Windows 7 is finalized.

More information here:

Q: Does Windows 7 support Netbooks?

A: Yes

Q: I have a Netbook and would like install Windows 7 on it, any instructions available?

See here

Q: What is a Netbook?

A: A Netbook is a small form factor laptop with a 8 to 10 inch screen and uses an Intel ATOM processor.

Q: Does Windows 7 support upgrading from Windows XP?

A: No, Windows Vista SP1 or later is required.

Q: Can Windows 7 x86 upgrade a Windows Vista x64 SP1 installation, also, can Windows 7 x64 upgrade a Windows Vista x86 SP1 installation?

A: No

Q: How do I install Windows 7?

A: You have two choices, you can either upgrade from Windows Vista SP1 by launching setup from within Windows (only Windows 7 x86 supports upgrades from Windows Vista SP1 x86) and choose the upgrade option during the installation wizard; (Windows 7 requires that you have a minimum 18 GB’s of free disk space before upgrading). You can also start a new installation by booting from the DVD drive, (make sure the boot drive in your BIOS is set to the optical drive).

Note: Upgrades are not supported for Windows XP Professional x64 Edition at all; Windows 7 x64 requires a clean installation unless you have Windows Vista SP1 x64 installed.

Get Religion: Backup, Backup, Backup!

As Murphy Law states, if it can go wrong, it will. Upgrading is a very complex process and there are often cases of failed upgrades from older versions of Windows. Causes can include, power outage during installation, hardware or application conflict. This is why you should “always back up”, it’s better to be inconvenienced than having to start all over from scratch.

Q: Can I uninstall Windows 7 and return to my previous version Windows?

A: No, if you need to use XP or Vista, you will have to reinstall it. If you are uncertain about upgrading to Windows 7, it’s always best to do a dual boot installation by installing Windows 7 on a logical partition or another hard disk.

Q: Is Windows 7 a 64 bit release only?

A: No, Windows 7 is available in both 32 and 64 bit platforms, Windows Server 2008 R2 (or Windows Server 7) will be a 64 bit release only going forward.

Q: What is Windows Virtual PC with Windows XP Mode?

A: Windows XP Mode is specifically designed to help small businesses move to Windows 7. Windows XP Mode provides you with the flexibility to run many older productivity applications on a Windows 7 based PC.

All you need to do is to install suitable applications directly in Windows XP Mode which is a virtual Windows XP environment running under Windows Virtual PC. The applications will be published to the Windows 7 desktop and then you can run them directly from Windows 7. More information available here

You can also learn more about Windows Virtual XP Mode in our Windows 7 RC preview here

Q: Are there any improvements to Windows Remote Assistance in Windows 7?

A: Remote Assistance in Windows 7 introduces a new feature called 'Easy Connect' which simplifies the process of connecting to another PC remotely with only a password, no file needed. When a connection is established between both computers, contact files are exchanged which creates a trust relationship. This further simplifies future connections that are made without the need for a password. Learn more here

Q: Are there any changes to Remote Desktop?

With version 7, some of the rendering Task have been split between the Server and Client depending on the type of setup and environment you are using Remote Desktop in.

Server-side / host-side rendered:

  • WPF

  • Silverlight

  • Flash

  • DirectX (all versions)

  • Direct2D

Client-side rendered:

  • Remote GDI

  • Aero Glass experience

  • Windows Media Player content

Q: Has Microsoft updated the Ultimate extras feature in Windows 7?

A: No, Ultimate Extras is not a part of the Windows 7 release.

Q: What about my existing Ultimate extras and Dreamscene content?

A: Ultimate Extras will no longer be available after an upgrade to Windows 7 Ultimate.

Q: What happened to all those Windows applications for email, photo editing and movies?

A: Programs that were bundled with Windows Vista such as Windows Photo Gallery, Windows Mail and Windows Movie Maker are now part of a new suite called Windows Live Essentials and can be downloaded for free at:

Q: What about Windows Calendar?

A: Calendaring is now integrated into Windows Live Mail and supports synchronization with your Windows Live Calendar.

Q: Why did Microsoft remove them from Windows?

A: Brian Hall (General Manager for Windows Live) notes that removing programs such as Photo Gallery, Mail and Movie Maker from the core operating system will give Microsoft more time to focus on the core operating system experience in addition to improving the efficiency of things like Service Packs, which could ultimately be fewer and smaller. Mr. Hall also said that a cleaner operating system eliminates potential confusion for customers faced with two different programs that are similar in function-one already in Windows and the other from Windows Live. He also said that Microsoft is working with OEMs around Windows 7 so that they can place shortcuts that will link to a download page where you can choose just the programs for you.

Q: What happened to the Windows Sidebar?

A: The Windows Sidebar is replaced by the Desktop Gadget Gallery in Windows 7. Gadgets can be placed anywhere on the Desktop and supports snapping to the edge of the screen and resizing.

Q: Will existing Gadgets from Windows Vista work in Windows 7?

A: Yes

Q: Windows 7 includes some new Visual Effects and Desktop Experiences; could you list and explain their purposes?

  • Aero Peek – Allows you to see behind windows revealing the desktop without the need to minimize windows by simply placing your mouse pointer in the right hand corner of the screen. (Windows Key + Space)

  • Aero Snaps - For persons who often do data comparisons with content from two windows on screen, Windows 7 has made this a cinch by simply making it possible to drag the window to opposite sides of the screen; automatically each window will fill its half of the screen. (Windows Key + arrow)

  • Aero Shake - Grab a window title bar, shake it and all windows will minimize to the Taskbar, shake it again and all windows will return to the screen.

  • Desktop Slideshow – The Personalization explorer supports changing your desktop wallpaper automatically at timed intervals. You can selectively choose different wallpapers you would like to be added to the slideshow. Right click Desktop > click Personalize > Desktop Background > Hover over wallpaper and check the box that appears, do this for more than one wallpaper, then click in the ‘Change picture every:’ list box > Save Changes. You can also save custom backgrounds and Aero Glass colour by simply selecting the ‘Save theme’ in Personalization.

Q: Does Windows 7 still include the Flip 3D and Alt 2D effects?

A: Yes, you can activate them by using the Windows Key + Tab and Alt + Tab commands.

Q: What improvements have been made to the Windows Start Menu and Taskbar?

A: The Start Menu and Taskbar includes a new feature called Jump List which provides quick access to recent activities in your applications through contextual shortcut menus that are activated when you hover over an application on the Recently used program list on the Start Menu or by right clicking an application shortcut on the Taskbar. Jump list allows you to browse recently accessed files, folders, websites and common task such as quickly interacting with your music library.


  • You can rearrange shortcuts and running applications on the fly using drag and drop.

  • Hovering over an open window button composes a thumbnail preview; additionally hovering over the thumbnail generates a full size preview.

  • Applications such as Internet Explorer support progress notification for task like file copy or downloading.

  • Colour Hot Tracking - the Taskbar adapts the most predominate RGB value of an icon, making each program use a distinguishing colour effect when hovered over.

  • Show Hidden icons – easily consolidates numerous Notification Area icons into a sub menu that can be easily accessed. Icon behaviours can be customized to display only the user’s preferred notifications.

Q: What is a HomeGroup?

A: In Windows 7, the Windows Team has added improvements to networking and sharing data among multiple computers in a home. You can easily share information and resources such as Documents, Pictures, Music, Videos and Printers with just a password. If you own a laptop that connects to a Windows Server domain at work and you carry that PC home, you can also benefit from HomeGroups too.

Q: How do I create a HomeGroup and what are the requirements?

A: To successfully setup a HomeGroup, you need more than one PC running Windows 7. Both PC’s must be within the same workgroup, network discovery must be enabled and network locations set to Home.

  • Click the Network icon in the Notification area

  • Click ‘Open Network and Sharing Center’

  •  Under View your active Networks > click the link to your Network type (usually defaulted to as unidentified).

  • When the ‘Set Network Location’ window appears, select ‘Home Network’ from the available options.

  • After selecting this option, the HomeGroup wizard should appear prompting you to create a HomeGroup and requesting the type of information and resources you would like to share.

  • Next, the wizard generates a password, please print or write this down since it will be used by other PC’s to gain permission to your Home group.

Joining the HomeGroup

  • Once you have successfully setup the HomeGroup, other PC’s can join it and start sharing data and accessing shared resources on your network with ease. Here’s how you do it?

  • Click the Network icon in the Notification area

  • Click ‘Open Network and Sharing Center’

  • Under ‘Change your network settings’, click the ‘Choose HomeGroup and sharing options’ link

  • A wizard will appear asking you to join the HomeGroup you created.

  • Click ‘Join now’

  • Your PC now has the option of sharing data and resources too, select the Libraries and devices you want to share within the HomeGroup and click Join Now.

  • You are now prompted for the HomeGroup password, enter it and click ‘Join now’.

If you forgot your password, you can retrieve it  by going to the computer you setup HomeGroup on, open the Network and Sharing Center, under ‘Change your network settings’ click ‘‘Choose HomeGroup and sharing options’ > click ‘View other HomeGroup options’ click ‘View or print the HomeGroup password’ link


Q: I have successfully setup my HomeGroup, how do I share and view data?

A: You can share and view data automatically by browsing the Libraries folder. Click your User folder on the Taskbar. There you will see all your Library folders. Any data saved within these locations are automatically shared with other PC’s within your HomeGroup.

Q: Could you give me more information about Libraries?

A: Libraries are a new experience in Windows 7 that streamlines the process of managing the array of information users have scattered across their PC. Organization was a key focus of Vista, but regardless you tried your best to keep your files in their appropriate locations photos in the Pictures directory, videos in the Videos directory, audio in Music directory, etc. you still ended up having a lot of files stored in folders you either create or parts of the system such as the desktop out of quick convenience. With Libraries, you don’t have to remember exactly where you stored a particular photo or search multiple places to find what you need. You don’t even have to keep multiple copies of the same file around. With Libraries, you can not only organize, but view and manage files that that are stored in more than once place. This reduces the need to view files even when they are stored in different folders. Libraries are so powerful that they even span different disk drives, PCs on your home network. There are a range of options for organizing and browsing, by type, date taken or genre depending on the file type.

Q: What are some of the improvements to Windows Internet Explorer 8?


  • Tab’s also feature a new visual functionality, links launched from a Tab in a new Tab enable colour coordination for better management and navigation between windows in the browser.

  • Suggested Sites - suggestions are based on your history of websites you like to visit, your personal web browsing history and Feeds that you have subscribed to.

  • Ability to change search engines on the fly.

  • Integration with Windows Live, the Contextual menus, for instance, right clicking a link gives you a choice of options such as blogging with Windows Live Spaces, email with Live Mail or Translate through Windows Live. Highlighted text on a page adds additional options such as Searching through your Default search engine define with Encarta and even search through Live Maps.

  • Web Slices allow for sections of a web page to be subscribed, stored and monitored from the Favourites Bar.

  • The IE 8 Team have noted that considerable improvements have been made to the HTML parse, CSS engine, Jscript runtime and the associated garbage collector. ActiveX permissions are more independent allowing users to define how they run depending on the site.

  • Version 8 offers a compatibility layer, so that site designed for an older version of the browser will continue functioning as normal.

Q: I am a developer, not a consumer. What is the Windows 7 developer website?


Q: What’s new for Microsoft’s development platform when working on Windows 7?

A: Windows 7 Applications work well with .NET, Win32/C++

New Windows 7 APIs – Ribbon, Jump Lists, Libraries, Multi-touch, DirectX, and more.

MFC for Windows 7 – Ribbon, Multi-touch, Search and more

Visual Studio 2010 – IDE support for very large code bases, Multi-core application development

Q: What new experiences does Windows 7 offer for users?

A: In Windows 7 controlling the computer by touching the screen is a core user experience, with visual feedback provided for tap and double-tap gestures. The Start menu, Windows Taskbar and Windows Explorer are touch friendly, with larger icons that are easier to select with your finger, Browsing the web with Internet Explorer 8 is easier too – just use your finger to scroll down a web page or browse your favourite links. You can even use your finger to arrange the pictures in a photo album. Windows 7 also includes multi-touch technology, which lets you control what happens on the screen with more than one finger. You can zoom in on an image by moving two fingers close together, like you’re pinching something, or zoom out by moving two fingers apart. You can rotate n image on the screen by rotating one finger around another and can right click by holding one finger on your target and tapping the screen with a second finger. Touch Gestures provide direct visual feedback and interact with underlying content in a natural and intuitive way.

Q: What is Scenic Ribbon?

A: Windows 7 enables developers to create distinctive and intuitive applications that significantly enhance discoverability, usability, and sheer enjoyment. New methods of desktop integration put application functionality right at the user’s fingertips, and Windows Explorer and Libraries provide easy access to high-value information. The Scenic Ribbon control and animation framework make it easier to build interactive and appealing user interfaces. New touch APIs enable natural interactions through multi-touch and finger-panning, and manipulation and inertia APIs enable impressive visual effects.

Rapid advances in hardware and software technology are also driving higher-fidelity user experiences. Windows 7 brings these advances under developer control with new and flexible APIs that take full advantage of the technology, while making it even easier to develop compelling applications.

Q: Are applications created for versions of Windows prior to “Windows 7" be supported?

A: Compatibility in Windows 7 is continued progress report. Applications that already work well on Windows Vista or Windows Server 2008 will continue to work just as well on Windows 7. It’s not a guarantee coming from Windows XP that everything will be just as smooth, but if you have invested heavily in Windows Vista, it should be a rather smooth transition. The Compatibility process itself is handled through a number of avenues, which include the Windows Upgrade Advisor and Application Compatibility Toolkit (ACT) to help customers assess application compatibility. For untested or in-house developed applications, Windows 7 provides a number of in-box compatibility aids. For example, if an application fails to install because of a hard-coded version check, the Program Compatibility Trouble-shooter can automatically fix the problem (with the users consent) and rerun the installer. Windows 7 includes an expanded application shim infrastructure and Problem Steps Recorder that people can use to capture compatibility issues for evaluation by technical experts.

Q: Window 7's graphical user interface (GUI) is nice, but will Microsoft improve the command line interface?

A: Windows 7 includes Windows PowerShell 2.0™ which is a complete .NET managed scripting language with both an interactive command line shell and a graphical Integrated Scripting Environment (ISE). It supports branching, looping, functions, debugging, exception handling, and internationalization. PowerShell 2.0 is part of Windows 7 and delivers many enhancements and a growing set of cmdlets for Windows Diagnostics, Active Directory®, Internet Information Services (IIS) and more.

The PowerShell 2.0 remoting feature now allows users to run commands on one or more remote computers from a single computer running Windows PowerShell. Developers can also host Windows PowerShell on Internet Information Services to access and manage their servers.

PowerShell 2.0 supports partitioning and organizing PowerShell scripts using modules that can be distributed and deployed as self-contained, reusable units. It also includes transactions support in the PowerShell engine and APIs, which means that developers can start, commit, and rollback transactions using built-in transaction cmdlets. Further, the PowerShell engine includes eventing support for listening, forwarding, and acting on management and system events. PowerShell applications can be written to subscribe to certain events for synchronous or asynchronous processing.

Q: Where is Microsoft in Windows 7 development?

A: On July 22nd 2009, Microsoft completed the RTM phase of Windows 7 development. Windows 7 will be released to the general public world wide on October 22nd 2009.  

Q: I am a hardware manufacturer or a software developer. Where can I find out how to make "Made for Windows 7" products?

A: You are referring to the Microsoft Windows 7 Logo Partner Program, which allows you to put the Windows 7 logo on your products. Information can be found here

Q: Are some Windows 7 technologies available for previous Windows platforms?

A: Yes, Microsoft released Windows Internet Explorer 8  for Windows XP, Server 2003, Vista and Server 2008 April 19th 2009, you can download it here Microsoft also released their Windows Live Essentials Services you can download that here for Windows XP and Windows Vista.

Q: What happened to "Blackcomb" and “Vienna”?

A: Windows Blackcomb later succeeded by the code name Windows Vienna is now ‘Windows 7’. It was originally scoped as a version of Windows scheduled to be released directly after Windows "Whistler" – now Windows XP – version.  It was later announced that an interim version would be released, called Windows Vista (Windows Longhorn at the time).  Over time, Windows Vista also became a major release, taking on many of the features of Blackcomb. The Server team is planning for major releases every three to four years, with a major update two years later.  Windows Server 2008 R2 is scheduled to be released also in October 2009.

Q: Where can I see more visual information about Windows 7?

Q: Can I install Windows 7 in a Virtual environment and which software do you recommend?

  • SUN Microsystems Virtual Box, learn more here

  • VMWare Workstation 6.5.1-126130

Q: I need Antivirus software, are there any out there for Windows 7?

Q: Will Windows 7 offer any improvements in security over the current iteration of the Windows operating system?

A: Windows Vista is known for its security improvements, features like Kernel Patch Protection, Service Hardening, DEP, ASLR and the controversial UAC all made up a complete security experience in Windows Vista. Windows 7 is about improving the usability aspects of these fundamental features. Windows Defender is now integrated into to Action Center. This provides a consistent way of alerting users when action is needed. The overall scanning experience has been improved for spyware and checking for updates. Scrollbars were removed in the configuration settings screen and Software Explorer feature has also been removed because it’s not integral to spyware detection and removal. Real time protection in Windows 7 is improved to provide continuous monitoring while reducing the impact on overall system performance.

Third party products can selectively turn on or off parts of the Windows Firewall, giving you the choice to have a third party software firewall co-existing with the built in one in Windows 7. In addition to Parental Control facilities in Windows 7, Windows Live Family Safety extends its capabilities by filtering inappropriate web content and providing parents with a report on their kid’s activities on the PC. Parents can monitor the activities of their kids not just from a PC but any web enabled PC or mobile phone.

BitLocker To Go provides enhanced protection against data theft and exposure by extending BitLocker drive encryption support to removable storage devices, such as flash memory drives and portable hard drives, thereby helping you safeguard sensitive data on all of your USB removable storage devices.

You can learn about all the new security features and improvements in our RTM review here

In order to help prevent malware from spreading (such as Conficker) using the AutoRun mechanism, the Windows 7 engineering team made two important changes to the product:

AutoPlay will no longer support the AutoRun functionality for non-optical removable media. In other words, AutoPlay will still work for CD/DVDs but it will no longer work for USB drives. For example, if an infected USB drive is inserted on a machine then the AutoRun task will not be displayed. This will block the increasing social engineer threat highlighted in the SIR. The dialogs below highlight the difference that users will see after this change. Before the change, the malware is leveraging AutoRun (box in red) to confuse the user. After the change, AutoRun will no longer work, so the AutoPlay options are safe.

Learn more here

Q: Could you tell me more about Action Center and what improvements it brings to Windows 7?

A: Action Center is an improved applet in Control Panel, formerly Problem Reports and Solution, Security Centre and Maintenance Program group now combined into one location. Within Action Center the health of your Windows 7 system is monitored, from fundamentals like Security Center, Problem Reports and Solutions, Windows Defender, Windows Update, Diagnostics, Network Access Protection, Backup and Restore, Recovery and User Account Control. When your attention is needed, an icon appears in the notification area where you can find out more information. You have the option of directly addressing the issue or go immediately to the Action Center for additional details or you can leave it until you are ready.

Q: What is the Windows Troubleshooter?

A: Windows 7 includes a new trouble shooting utility called Windows Troubleshooting which diagnoses and resolves common operating system and hardware issues, providing built-in troubleshooters for several different types of problems. Whether its power management, performance, programs, networking or printers just to name a few. Some troubleshooters that come with Windows 7 automatically run in the background, on a scheduled basis. If they discover a problem they will let you know in the Action Center. Examples of such scheduled maintenance tasks include cleaning up temporary files, detecting hard disk errors, removing broken shortcuts, and ensuring the system time is correct.

Q: Does Windows 7 include a new version of DirectX?

A: Direct3D 11 extends the functionality of the Direct3D 10 pipeline and provides Windows 7 games and high-end 3D applications with efficient, robust, scalable access to the upcoming generation of GPUs and multi-core CPUs. In addition the functionality found in Direct3D 10, Direct3D 11 introduces several new features. Geometry and high-order surfaces can now be tessellated to support scalable, dynamic content in patch and subdivision surface representations.

To make good use of the parallel processing power available from multiple CPU cores, multithreading increases the number of potential rendering calls per frame by distributing the application, runtime and driver calls across multiple cores. In addition, resource creation and management has been optimized for multithreaded use, enabling more efficient dynamic texture management for streaming.

New general-purpose compute shaders have been created for Direct3D 11 Unlike existing shaders, these are extensions to the programmable pipeline that enable your application to do more work completely on the GPU, independent of the CPU. DrawAuto, which was introduced in Direct3D 10, has been extended to interact with a compute shader.

Q: What is Federated Search?

A: For persons who have data stored on multiple devices, Windows 7 Search is greatly improved through a new feature called Search Federation, which creates deeper connections with web services while fully taking advantage of familiar facilities built into Windows. Based on OpenSearch and the RSS format Search Federation allows you to easily add a location; these include multiple PCs, external hard drives, servers and even websites that you can search from within Windows.

Q: How do I hide Suggested Search History results?

A: If you are running Windows 7 Professional, Enterprise or Ultimate, you can turn off the recent searches feature:

In Explorer's Search box, type GPEDIT.MSC and press Enter to launch the Group Policy Editor.

Go to User Configuration --> Administrative Templates --> Windows Components --> Windows Explorer.

Double-click "Turn off display of recent search entries in the Windows Explorer search box" and select Enabled from the screen that appears. Then click OK. The recent searches feature will now be turned off.

Q: How do I restore the Quick Launch Toolbar in Windows 7?

A: Right-click the taskbar and choose Toolbars --> New Toolbar. You'll be asked to select a folder for where the new toolbar should live. In the Folder text box at the bottom of the dialog box, enter this text:

%userprofile%\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch

After you do that, click Select Folder. A link for the Quick Launch bar will be added to the taskbar. It will be on the right of the taskbar, just to the left of the Notification area, as you can see below.

It's not particularly useful docked all the way to the right with no application icons showing, so we're going to have to do a bit of work on it to make it useful. Right-click the taskbar and in the pop-up menu, remove the check next to "Lock the taskbar." Now right-click Quick Launch and remove the checks next to Show Text and Show Title.

Once you've done that, drag the vertical triple dotted line next to the Quick Launch bar to the left until you expose its icons, as you can see below. To prevent further changes, right-click the taskbar and check Lock the taskbar. You can now use the Quick Launch bar as you could in Windows XP and Vista, including adding and deleting icons to it.

Q: Any new shortcuts available so I can start taking advantage of the new features in Windows 7?


Windows Taskbar

  • SHIFT+click on taskbar icon – Launches new instance of a program.

  • SHIFT+CTRL+click on taskbar icon – Launches an elevated new instance.

  • Middle mouse click on taskbar icon – Launches a new instance of a program.

  • Middle mouse click on taskbar thumbnail – Close the window.

  • CTRL+click on a taskbar group – Restores that last active window in the group. Continued clicking will continue restoring the subsequent windows in the group.

  • Drag up from a taskbar icon – Opens Jump List

Snap (Window Arrangement)

  • WinKey+arrow – Cycles through window arrangements for a window.

  • SHIFT+WinKey+arrow – Moves the window to other displays.


  • WinKey+Space (hold keys) – Reveals the desktop

  • WinKey+P – Shows projection options

Q: Do you have a timeline for Windows 7?

A:  Yes:

  • Windows 7 Codename Revealed: February, 2007

  • Milestone 1 Alpha Build 6519 Leaks: January 25, 2008

  • Microsoft "officially" announces Windows 7 name: October 13, 2008

  • Windows 7 Developers Preview Alpha Build 6801, PDC 2008: October 28, 2008

  • Windows 7 Beta Build 7000 Released (CES 2009): January 7, 2009

  • Windows 7 Release Candidate Build 7100 (TechEd): May 5, 2009

  • Windows 7 Released to Manufacturing (RTM 7600.16385): July 22, 2009

  • Windows 7 Released to the public (NYC): October 22, 2009

Q: I am unable to activate Windows 7 over the Internet, what should I do?

A: Activate Windows 7 manually:

1.      Click Start, and in the Search box type :  slui.exe 4

2.      Press ENTER on your Keyboard

3.       Select your Country.

4.       Select the Phone Activation option, and hold on for a real person.

Q: Can I install Windows 7 using the upgrade media on a hard disk with no operating system?

A: In order to install the upgrade version of Windows 7, you must have a qualifying Windows operating system installed and activated.  You cannot install an upgrade version of Windows 7 on a blank hard drive.  The installation procedure does not ask you to insert a Windows disc in the drive for verification, the actual qualifying operating system must be installed.

 If you do not have a qualifying Windows operating system installed with a genuine license activated, then you cannot use  the upgrade version of Windows 7 - you would need a "full version" Windows 7 license.

 In summary:

1.     A qualifying Windows operating system must be installed.

2.     The qualifying Windows operating system must have a genuine license (product key) and it must be activated.

3.      To upgrade, boot to the qualifying Windows desktop, insert the Windows 7 Upgrade disc in the DVD drive.

4.     When the setup menu appears, select Custom (advanced) to initiate a clean install procedure.

Q: What happens if I need to reinstall Windows 7?

A: You should be able to repair the installation if your install does crash. I would suggest you create a System Image (backup) of your Windows 7 installation after installing Windows 7 to save you the trouble if your computer does crash in the future.

Q: I am using Microsoft Outlook 2002 on Windows 7, but it refuses to save my password, is there a fix for this?

A: Outlook not saving password:

Q:  I did a clean install of Windows 7 on my computer, and I notice there is now a hidden 200 MB partition, where did it come from?

A: This is for the Windows Recovery Environment (WinRE), which also shipped with Windows Vista only it was available from the Windows Vista installation disc only, although some OEMs made it available on a separate partition on their factory installations. In Windows 7, this feature is installed on all computers, and is stored in the 200MB partition if you install using a single partition scheme. However, if you install on a drive that has multiple partitions, the recovery environment is stored in a folder in the root of your installation drive, so if you install to a partition with a label of C:\ it will be located at C:\Recovery.

Q: What is the difference between Windows 7 RC and Windows 7 RTM?

A: Windows 7 RC software is a time limited build of the product that focuses on a phase of development. The Windows 7 RTM final release is complete copy of the software that is designated as ready and fit for use in production environments. To reach Windows 7 RTM, a particular build has to go through a series of thorough regression test and optimizations to reach a level of quality satisfactory for production. build 7600.16385 is that build and was completed on July 22nd 2009. Another major difference between Windows 7 RC and RTM (in particular Ultimate), with the RC it goes into Reduced Functional Mode on June 1st 2010, bi-hourly shutdowns will begin March 1st 2010. Windows 7 RTM does not expire, also the Windows 7 Ultimate are missing or won't receive additional key updates and features such as Language Packs which was recently made available to RTM customers.

Q: I cannot see my DVD optical drive in Windows 7?

A: Please see the possible answer for this problem in the Microsoft Answers Forum HERE

Q: I purchased the upgrade to Windows 7 Professional, but I discovered that I cannot do an in place upgrade from Windows Vista Home Premium, what I am suppose to do?

A: Windows 7 includes a 45 day money back guarantee. You can return the product and purchase the appropriate edition or acquire a Windows Anytime Upgrade license for Windows 7 Home Premium to Windows 7 Professional wherever software and computers are sold and use it do the upgrade. Or purchase an Anytime Upgrade key online that allows you use the built in Windows Anytime Upgrade assistant to do the upgrade from Windows 7 Home Premium to Professional simply by entering a licensed key.

Q: Certain web pages are not loading properly in Internet Explorer 8, I am also unable to watch videos.

A: This could suggest there are corrupted add ons, try resetting Internet Explorer to its default settings.

·         Click Start, type: Internet Options

·         Hit Enter

·         Select 'Advanced' tab

·         Under Reset Internet Explorer Settings, click 'Reset'

This should restore Internet Explorer to its default settings.

Q: Which architecture of Windows 7 should I install 32 or 64 bit, is there a particular reason to choose one over the other?

A: Windows 7 64 bit comes in handy when you need to address at least 4 GBs or more of RAM. Windows 7 32 bit can utilize up to 3.2 GBs of RAM and you are right within that range. Because the memory address space is much larger for 64 bit Windows, that means, you need twice as much memory than 32 bit Windows to accomplish some of the same task.

As for compatibility, you will need 64 bit device drivers for any hardware devices you might have. Also, there is no 16 bit subsystem in Windows 7 64 bit, which means, your applications must be 32 bit only, not 16 bit installer or uninstallers. Also, if you decide to move to Windows 7 64 bit in the future, there is no upgrade path from 32 bit Windows, clean install only.

Q: Some of my devices and applications are not working, what should I do?

A: If your internet connection is working in Windows 7, I suggest you try obtaining the drivers through Windows Update. Click Start > All Programs > Windows Update > Turn on Windows Update. A list of available updates will then be downloaded, you will have the option to view them, do so and check off the appropriate drivers or software patches you need and click Install. You can also check the manufacturer’s website for patches, updated drivers or to simply find out about Windows 7 support for the particular product.

Q: The All Programs directory is missing from the Start Menu?

A: Browse through C:\Program Files to find the program (.exe), right-click it, select Copy, browse to C:\ProgramData\Microsoft\Windows\Start Menu\Programs, right-click any blank area in the window, and select Paste Shortcut. That will give you the Start Menu (All Programs) shortcut back.

Additional resources:

It might have to do with the administrative permissions

1.     Just type gpedit.msc in the search programs and file box.

2.      In the left panel of the new window go to User Configuration -> Administrative Templates -> Start Menu and Taskbar.

3.     In the right panel right click on Remove All Programs list from the Start menu and click on edit.

4.      In the new window select Not Configured and click Ok

Q: My games are not performing well on Windows 7, what should I do?

A: Fixing game performance problems - Windows Help

Q: Is the Windows 7 Upgrade Promotion for $30 provided for enrolled college students a full or upgrade version?

A: The Windows 7 offered in this promotion is a full version. You can install this product even though you do not have a previous Operating System installed in your computer or if you want to make a multi boot using Windows 7. The "Upgrade" included in the product name is just because Windows 7 is the latest Operating System Windows developed.

Q: I receive the following error message “Unable to start Windows Virtual PC because hardware-assisted virtualization is disabled”. What can I do to fix this?


Please follow these steps to enable hardware virtualization:

·   Restart the computer and enter BIOS setup.

·    Search virtualization setting in BIOS and enable the setting.

·    Save BIOS settings.

·    Power off the computer, wait for few seconds and start the computer.

Q: I keep receiving and error message that my copy of Windows 7 is invalid, why?

A: That's because you are running an unauthorized build that was not distributed by Microsoft. The only builds distributed by Microsoft are Windows 7 beta (build 7000) back in January which has now expired and Windows 7 Release Candidate (build 7100) back in May. The availability of Windows 7 RC was discontinued on August 20th. I suggest you move to the Windows 7 Enterprise RTM 90 day trial.  Select IT Pro for your background to receive access to the download.

Q: I created a backup of my files using Microsoft Backup in Windows XP, but it will not restore in Windows 7, what should I do?

A: Please see the possible answer for this problem in the Microsoft Answers Forum HERE

Q: How can I access the Windows 7 Start Repair Recovery Environment?

A: To access the System Recovery Environment in Windows 7, simply boot your PC, just before the system loads the Windows operating system; hit the [F8] Function 8 key on your keyboard which will launch the Advanced Boot Options menu. There you will see a new option 'Repair Your Computer', select this option and hit 'Enter' on your keyboard.

Q: I am experiencing problems with complimentary NFR copy of Windows 7 Ultimate included in Windows 7 House Party Pack, where should I see assistance with this problem?


E-mail: help [@]; [@]; info [@];

Please call the support line for Microsoft listed in the Host letter that was included in your Party Pack. There is dedicated support for issues with product keys or activation. If you happen to get voicemail just leave a detailed message. Please let us know you are a Launch Party host and are having product key or activation issues. Please also provide a callback number as well as the email address you signed up for the Launch Parties with.

Q: How do I uninstall Windows 7?

A: KB971762

Q: How do I restore a Windows 7-based computer to a previous Windows installation by using the Windows.old folder?

A: KB971760

Q: How do I back up your data on a Windows-based computer?

 A: KB971759

Q: Does Windows 7 still have the Windows Sidebar like in Vista?

A: The sidebar is gone, but you can do what it does using Windows 7 desktop gadgets , which can appear anywhere on your desktop.

Q: Some Desktop of my icons are rearranged and or disappearing, what could be causing this?


A) Try scanning the computer using Antivirus software because this issue can occur if the computer is affected with virus. You can do a PC Safety scan by clicking on the link   and Clicking on the Full Service scan and accept the Agreement.

Then click on the Install Now button. Then follow the instruction as it shows.

 B) This issue might also be because the User Profile is corrupted, so create a new profile if the above step does not resolve.

1.  Open User Accounts by clicking the Start button, clicking Control Panel, clicking User Accounts and Family Safety, and then clicking User Accounts.

2.  Click Manage another account.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3.  Click Create a new account.

4. Type the name you want to give the user account, click an account type, and then click Create Account.

Check the link “Create a user account”

And also check whether Auto arrange option is checked or not. To so this Do a right click on the desktop, click on “View” you will get a drop down list check the box for Auto arrange item.

Q: The Desktop menu in the Right click Contextual menu has disappeared, how can I fix this?


1. Type "shell:sendto" in RUN dialog box and press Enter. It'll open "Send To" folder.

 2. Now right-click on blank area in the folder and select "New -> Text document". It'll create a text file with the name "New Text Document.txt". Rename this file and set its name to "Desktop (create shortcut).DeskLink".

 3. Now you'll get "Desktop (create shortcut)" option back in "Send To" menu.

 NOTE: Make sure "Hide extensions for known file types" option is disabled in "Folder Options", otherwise the second step might not work and the text file will not convert in desktop shortcut item.

Q: Will my Microsoft Office 2003 or 2007 versions work with Windows 7?

A: Yes, they will work just fine; just ensure that the latest Service Packs and post updates are installed.

Q: Windows 7 reports compatibility issues with Intel Management Engine Interface, what can I do to fix this?

A: Please see the possible answer for this problem in following Forum HERE

Q: Windows 7 setup fails at Expanding files?


1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:

Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r f

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Q: I receive the follow message in Windows 7: Windows could not update the computer's boot configuration. Installation cannot proceed.

A: This error can occur if your computer is using an Intel 82801ER SATA RAID chipset (ICH5R).

The driver on the Windows 7 install media does not support this controller. Usually a driver update should result in resolution; however, the latest version of the Intel driver which supports this chipset (version 5.5) is only supported on earlier versions of Windows prior to Windows Vista.

This means that the ICH5 chipset (82801EB or 82801ER) is not supported and the Windows 7 install or upgrade will fail regardless of which driver version is currently installed for it.

For further information on the chipset please visit the Intel web site and click on the links below:

More information:

To verify if the error you receive corresponds to this particular problem please look at the setupact.log file found in this location:


Note: Generally, <drive> is drive C: on the computer; however, this drive may be any supported drive that Windows 7 detects.

If you examine the contents of the file, you should see a line similar to the one below:

[0x060216] IBS CallBack_MungeBootIni: Failed to modify boot entries GLE = 87

Q: Is there a money back guarantee if I am not satisfied with Windows 7?

A: Microsoft has always offered a 45 day money back guarantee for any of their retail software products

See the following website for more information.

Microsoft North American Retail Product Refund Guidelines

The only products that they do not guarantee are the OEM versions of their software. These versions are sold to PC makers at a huge discount and those PC makers assume all responsibility for selling and supporting those versions.

Q: Are all versions on one Disk?

A: Yes, but you can only unlock them through reverse engineering, which means, you will need to delete a file from the disk to reveal them during setup.

Q: I am eligible for free Window 7 upgrade and I’m running on Vista 32bit. Is it possible that I can receive Windows 7 64bit version instead of 32 bit?

A: If you are receiving this free upgrade as part of a purchase of a new PC, you will receive a corresponding edition of Windows 7 to the currently installed version of Windows Vista. Example: Windows Vista Home Premium 32 > Windows 7 Home Premium 32 bit. If you need alternate media, you need to contact the manufacturer of the computer.

Q: I downloaded and tested the beta and Release Candidate builds of Windows 7, am I eligible for a free upgrade to the final product?

A: If you were a member of the official beta tester group, you would know it, and have gotten the news about your download rights via email. No, users of the 'public beta' don't geet a free copy. (licensed and good forever) You will have to buy one if you want one that does not 'expire'.

Q: I updated to Windows 7 and now my iTunes 64bit does not work, why?

A: Download the latest version of iTunes from Apples website and install it. You could also try installing in compatibility mode, right click the iTunes setup executable and click Troubleshoot Compatibility. Select Windows XP or Vista and the program should install normally.

Q: I have Windows 2000 and I am in the process of buying Windows 7, can I install Windows 7 on my computer that has Windows 2000?

A: You can use Windows 2000 Professional as a qualifying product to upgrade Windows 7. Make sure you meet the minimum requirements:

·         1 GHz processor 32 or 64 bit

·         1 GBs of RAM (2 GBs for 64 bit)

·         16 GBs of free disk (20 GBs of free disk)

·         Direct X 9 compliant video card with 128 MBs of video RAM WDDM 1.0 or 1.1 driver.

Q: Will programs designed for Windows XP or Windows Vista work on Windows 7?

A: Applications designed for Windows Vista are more likely to work. Windows XP is a different story, some might work, but it’s not a guarantee, the reason being how they were written. Certain programs are hard coded to check for the OS version upon installation, if the programs installer fails to find a suitable OS it was designed for (XP = 5.1, 2000 5.0), it refuses to install. This is a bad practice on the developers part that Microsoft has been working with third party developers since the development of Windows Vista to discourage.


Q: What is the Windows 7 Student Upgrade Promotion?

For a limited time, Microsoft is offering ($29.99 in the US) for Windows 7 exclusively to college and university students. To learn more about the offer and to check eligibility, students should visit

Q: In which markets will the Windows 7 Student Upgrade Promotion be available?

A: Students in the US can pre-order their copy of Windows 7 in the US starting today and students in the UK can pre-order their copy beginning on September 30th (pre-ordered copies will be available for download beginning October 22nd). Australia, Canada, France, Germany, Korea and Mexico can participate in this offer on October 22nd (Windows 7 GA).

Q: I receive the following error (0x80070005) when I try to activate Windows 7 within my Company’s network.

A: To work around this issue, follow these steps:

  1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as.
  2. Click The following user, and then select Administrator in the User name list.
  3. Click OK.
  4. At a command prompt, type the following command, and then press ENTER:


Ref: How to troubleshoot Volume Activation error codes


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