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Welcome to AskAW! This section of our web
site lets you submit questions about any problems/queries that you may
have about Windows. Be it from a little icon that annoys you to hardware
freezing your PC, we will try and help you out. You can submit your
questions by e-mailing us at askaw@activewin.com.
You can browse through previous questions over at our Archive
Page. Who knows what you might find.
Here are the answered questions for
06-01-2001
Question |
Submitted
by Unknown |
I was wondering if you could send or give me a link to the file that let’s you edit the security settings for OfficeXP…so you can let EXE files etc be opened, because it’s annoying me, a lot.<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" />Please let me know,
thankyou.And I tried searching the site, but after the first record found, there is a script error, every time, no matter what I search for.<o:p></o:p> Thanks. |
Solution
1 |
Answered
by
Gary
Busby |
Try this MS White Paper out. It contains a slew of good info on Office XP security. It specifically addresses each app (including Outlook) and may help you out. |
Question |
Submitted by Geir |
Hi! Recently I portscanned one of my NT servers, and got a warning that a common trojaned port was open. Now, how do I identify what process og program is listening on a given port? I know about netstat -an, but this doesnt show the process in question. I tried TDIMon from Sysinternals, but it only shows active connections. On Unix I would use 'lsof', but are there any counterpart for Windows? (3.party, freeware, in resource kit?) (Inzider, http://www.ntsecurity.nu/toolbox/inzider/ crashed both my testmachines) Thanks in advance :) |
Solution
1 |
Answered
by
Gary
Busby |
There are "registered" ports utilized by common programs listed here:
http://www.con.wesleyan.edu/~triemer/network/regports.html
Here are additional ones (it also has a link to a list of common trojan ports used):
http://www.chebucto.ns.ca/~rakerman/port-table.html |
Question |
Submitted
by Unknown |
Hi, I had two server running w2k server. I had configured the first server to be the Domain Controller of a Domain (example aa.bb.cc.dd) . The first server is also an DNS server. I want to configured the second server as an additional Domain Controller of the same Domain as the first server. During the creation of the Active Directory, I am prompt for the Domain name, which I enter the same name( i.e aa.bb.cc.dd) as the first server. But it keeps complaining that the domain cannot be contacted. I can see the domain from the browse button. What's the diff. between the domain (in this case is aa) and domain name(i.e aa.bb.cc.dd) which I need to enter during the creation of the Active Directory for the second server. Any pointers to the problem would be appreciated. Thank you. |
Solution
1 |
Answered
by
Gary
Busby |
It sounds like the DNS records didn't create itself correctly (this is quite common), therefore, the other server can't find it (it's SRV record). A jewel of a tool to run on the DNS server is netdiag /fix. This ensures and tests DNS records are correct. I would start there. |
Question |
Submitted
by Dan |
Hello, I sometimes have trouble printing from the internet. I get the message: An error has occured in teh script on this page Line 508 Char 1 Error Permission denied Code o URL res://c:\winnt\system32\shdoclc.dll/preview.dlg Do you want to continue running scripts on this page? Yes no No matter what I choose, it still will not print. I am using Windows 2000 SP 1 IE 5.5 Thanks |
Solution
1 |
Answered
by Gary
Busby
|
I've run across this numerous times. A couple things to try...
- Download the latest printer driver from the printer manufacturer even if it is not a signed driver. There are numerous Microsoft supplied signed drivers that don't seem to jive with IE (seen this a lot on Lexmark drivers).
- If it is still not fixed after that or you experience a different error. Run a repair of IE. Under Windows 2000, it is no longer an option in Add/Remove Programs, however, you can get to the Repair screen by running this command: rundll32 setupwbv.dll,IE5Maintenance
The above command IS case sensitive. |
Question |
Submitted by Unknown |
After install windows 2000, and setup the Outlook and work ok, I restart my pc and after try to open the Outlook again I got the message: "msimn.exe generated erros and will be closed by windows" and shut down by it self!! can anyone help me please please please?!?!?!?! thanks |
Solution
1 |
Answered
by Gary
Busby
|
Take a look at this article and see if it is of some assistance.
http://support.microsoft.com/support/kb/articles/Q258/0/34.ASP |
Question |
Submitted
by Unknown |
There is a workgroup. There is a Novell Server which functions as a Web server. There are several Windows 98 computer in the workgroup. Users from the client computers use the Internet Expoler to run a html page from the Novell WeB Server. The local administrator want accomplish that the users will not be able to change the URL in their Internet Explorer. Could you help me to solve this problem? What should the local administrator do? I think he should do a domain and in the domain controller he should creat a group policy for the domain in order to restict the changing URL option in the internet explorer. Sorry for my bad englsih but i am not a native speaker. I am waiting for your answers. Thanks you |
Solution
1 |
Answered
by
Gary
Busby
|
A quick and simple method is using IEAK (Internet Explorer Adminsitration Kit). This controls just about every aspect of IE and locks settings you desire.
http://microsoft.com/windows/ieak/en/corp/
Other options:
- As you stated, using Group Policies (however, there aren't as many policy restrictions as what IEAK has and does require Active Directory, Windows 2000, etc.
- Since you have Novell, you can use ZENworks for Desktops to control desktop policies as well. |
Question |
Submitted
by Unknown |
I am presently running NT server for my development. I develop ASP's, COM objects etc. I am also running SQL Server 7 and Oracle. Is Windows 2000 Professional suitable for my development, or would I have to install 2000 Server. |
Solution
1 |
Answered
by
Gary
Busby
|
If you want a true web development environment, utilizing Win2k Server is ideally the best option. |
Question |
Submitted
by Jao |
Hello all, I have received a PC with Windows 2000 prof. instaled. I don't want to keep 2000 as I have many problems with third parties softwares like for my modem (I can't install it because I can't find the drivers for Windows 2000. I know that this may sound like a downgrading!! My question is: How do I do to install 98SE on windows 2000? Do I have to create a boot disk from 98SE? If I insert my 98SE CD it seems like it's not working. What I would like to have evtl. is a floppy that can allow me to access DOS before entering in the OS so I can format the all disk. Do you have any ideas? Many thanks in advance. |
Solution
1 |
Answered
by
Charles
Putnam
|
First, make sure you back up any data to a separate drive (ZIP, CDRW).
1. Locate the Win98 install floppy, insert and restart the computer. At the startup, press SHIFT+F5. At the "A" prompt, type FDISK. Choose the option (the number escapes me as it's been a while) to delete the partition (most likely you'll delete the NON -DOS partition as your system may be formatted in NTFS). Escape and reconfigure the partition to DOS.
2. Once all that's done, insert the Win98 CD and restart the system. The Win98 CD will reformat to FAT32, and you're on your way. |
Question |
Submitted
by andré |
Hello all, I have a computer with Windows 2000 prof. installed that I received from a friend. I am not interested in keeping the data and the OS and I want to change it back to Windows 98 SE. I know this sounds like a downgrade but for third parties softwares like the one for my modem, it is not possible to find the drivers running on Windows 2000. My question is how do I do to install 98SE on 2000? Do I need a floppy boot that I can create from my 98SE? How can I access DOS without entering Windows 2000 so I can format all the disk and install 98SE? Many thanks in advance. |
Solution
1 |
Answered
by
Charles
Putnam
|
See the answer to the same question on installing Win98 over Win2000. |
Question |
Submitted
by Unknown
|
Hello, I'm Jeff and every time I go for windows upgrade I get the following error message- kernel32dll and wuv31sdll. Each time they appear my explorer simply vanishes and I'm left with the message PLEASE WAIT.....update is being configure to your computer ect.ect..ect. anbd this would last forever. Can you help me? |
Solution
1 |
Answered
by
Gary
Busby
|
Windows Update can be kinda finicky sometimes with anti-virus or system utilies (ex. Norton SystemWorks) are enabled during the update. If you have either of these, you may try to temporarily disabled them and see if it works. I'm not sure of the exact message your getting, but take a look at this knowledgebase article and see if it is what you are experiencing. Sometimes the wuv3is.dll gets corrupted and you have to clear the Windows Update out and have it re-installs its necessary files.
http://support.microsoft.com/support/kb/articles/Q241/1/22.ASP |
Question |
Submitted
by Ravi |
Is the Windows NT Service pack 7.0 released ??? If so Where do i get it ?? Can u give me the URL for the site ofereing it ??? |
Solution
1 |
Answered
by
Gary
Busby |
MS changed theit mind and are not going to release it. Read what they have to say about it here:
http://microsoft.com/ntserver/sp7.asp |
Question |
Submitted
by James |
How can I make a Windows 2000 install CD with SP2, Media Player 7.1, IE 5.5, and DirectX 8 that all install when running the Win2k install? I have seen information on Win2k with SP2, but not installing the other apps as well. Thank you |
Solution
1 |
Answered
by
Gary
Busby |
If you use the unattended deployment of Win2k, you can deploy just about anything with Win2k. The Win2k CD provides the tools to do this (support\tools\deploy.cab\setupmgr.exe file and documentation that explains how to set it up). In short, you create a cmdlines.txt from the central location of the Win2k files on a server and specify additional programs to install. One gotcha...it's been my experience, not all programs can be installed via this method. Some because of the limitations with the deployment tools, others because of what the program is and what it does and may not jive with this method of installation. So test it one program at a time to ensure it works. |
Question |
Submitted
by Ananda |
Hi I hope I am at the right address here, for it is not really my intention to bother anybody with unwanted e-mail. But in case I am, please go on reading. In Windows 2000, under \WINNT, we can find folders that begin with a $, like $NtUninstallQ251170$ They are the product of installing Hotfixes. Some of them are also being mentioned in the regular Add/Remove... in the Control Panel. And you can find the ones mentioned there back in the Registry as well - of course. As far as I know, unlike installing a Service Pack, for separate hotfixes MS does not offer us the possibility of choosing for a backup or not. And hence we find several of these damned things, which we no longer need and occupy quite some real estate, on our HD. I wonder whether one can allow oneself the luxury of just deleting them - you read this well: deleting. For I have already installed SP2, and removing these previous hotfixes from the registry with Add/Remove... could turn out in a real pain in the pc, could it not? And perhaps deleting such $NtUninstallQ251170$ from the registry could help as well, then? I am looking forward to ACtiveWin's answer to this. I you cannot answer this, then I wonder who can. Would it be possible to send it to my e-mail address as well? Thanks for your precious time. Meanwhile, my kindest reards and do keep up the good work! |
Solution
1 |
Answered
by
Gary
Busby |
Take a look at these two tools and see if their uninstall options are what you are looking for:
http://support.microsoft.com/support/kb/articles/Q194/0/80.ASP
http://support.microsoft.com/support/kb/articles/Q262/8/41.ASP |
Question |
Submitted by Ron |
About once a week or more I get a series of blue screens on start up. I have turned off the McAfee E-Mail Scan hoping that would solve the problem and it has not. I get the following 3 Blue Screens in a row. fatal exception OE has occured at 0028:CB65CD9C in VXD MCSCAN32(01)+ 000194BC then 2D5F:014F6B97 then 0246:014747FB This morning I did notice that one of the sound systems did not come up on the taskbar.I have run the virus scan and it shows nothing. I am just a home user and am at a lose as to why this keeps happening. I am running Windows 98se, IE Explorer 5.01,Outlook Express 5, Pentium 3, V90/56k modem. Many thanks for your assistance. |
Solution
1 |
Answered
by Gary
Busby |
Is your McAfee the latest version/definition? There have been a few versions that cause problems such as these (especially if MS Plus! is installed). Have you also thought about upgrading your IE? |
Question |
Submitted by Gordan |
can you tell me where i can aquire the new version of internet explorer 6.0 2479.1 ?? thank you |
Solution
1 |
Answered
by
Michael
Kircus |
IE 6 has not been officially release by Microsoft yet. If you are an official beta tester then you will periodically get test copies. If you want the leaked version, then don't bother, it is pirated, and may contain harmful things. For the public preview, go to http://www.microsoft.com/windows/ie. |
Question |
Submitted by Ravi |
I am using windows 98 . How can i edit windows registry from DOS. |
Solution
1 |
Answered
by Michael
Kircus |
I don't think the registry can be edited with DOS, since the regedit tool is a Windows program. You can open the .reg files with DOS Edit, but that is about it. If you are having a registry error, use the Emergency Boot Disk, and start up the computer and type "scanreg /restore" without quotes. This will restore the registry to a working point. |
Question |
Submitted by Louie |
Dear Sirs, Somehow I have fouled up my system. I have tried to run a DVD recently and WIN98 SE tells me it can't find "program.exe". I have tried to find this on my install discs but can't. Any Ideas or suggestions would be appreciated. I have tried two different software DVD players, no luck with either. Thank you |
Solution
1 |
Answered
by Adam Sowalsky |
That error occurs when the DVD has a critical error in its mastering and has applications that are unreadable by Windows. Why it says "program.exe" I do not know, but the only times I have ever found that error message is when I have a CD that the computer can read, but the executable is in a damaged portion of the disk and cannot be read completely, thus causing this error. |
Question |
Submitted by Mary Ann |
How do I run my outlook and chang it to a mail default. when I turn on my computer on this message comes up all the time. Thank you |
Solution
1 |
Answered
by Adam Sowalsky |
To make Outlook your default email client, go into the Control Panel, choose Internet (or Internet Options) choose programs, and choose Outlook from the drop-down list of installed mail programs. |
Question |
Submitted by Samantha |
My colleague's computer crashed. She has Windows 98 on a Packard Bell. She used the Windows Maintenance Recovery disk to hopefully bring the system back on-line. Now when she boots up her computer she get an error "Explorer has done an illegal action and will now shut down" something along these lines. What can we do to get Explorer to work properly and get her system up and running? Thank you very much. |
Solution
1 |
Answered
by Adam Sowalsky |
As awful as this sounds, the only way to 100% eliminate the problem is to do a complete reformat and clean installation. Simply reinstalling might not eliminate the issue, although reinstallation of Windows is certainly an option you might want to try before reformatting. |
Question |
Submitted by Dan |
I just built a AMD TB 850 w/ Abit KT7 motherboard, 128 mb of ram. my computer seems to lock up in windows often, especially if I try to play any games or pretty much anything that puts a demand on my processor. The games I play only require a 300 mhz machine w/32 mb of ram. I have tried different video cards, so I am confident that is not the problem. Could it be my irq's? Bad processor? Please Help!! Thanks mucho. |
Solution
1 |
Answered
by Adam Sowalsky |
Try making sure that DirectX is properly installed, and if that doesn't work, try performing a quality check on your memory chips to make sure that there are no issues. Sorry, but those are the only things I can think of. |
Question |
Submitted
by Richard |
Pocket PCs run a cut down version of IE that is not able to support DHTML, whereas Windows CE 3.0 Handheld PCs run a cut down version of IE 4.0 that is able to support DHTML. I want to use a Compaq iPAQ to access a web site running DHTML. Is there any way I can install the full CE version of IE on an iPAQ or other Pocket PC? |
Solution
1 |
Answered
by Michael
Kircus |
In a Micorosft KB at http://support.microsoft.com/support/kb/articles/,
it says: "- DHTML, VBScript, and Java are not supported. JScript is supported."
Which means I don't believe there is a way to do what you ask. |
Question |
Submitted
by Robert |
Hi: I notice that Microsoft has removed the developer link from the www.xbox.com site. Is it now closed to new developers? Thank you. |
Solution
1 |
Answered
by Michael
Kircus |
I imagine so. Now that the XBox has been completed and we are nearing the release, they are probably shifting the XBox website to be more consumer oriented, such as the Playstation or Nintendo site. |
Question |
Submitted
by Geoffery |
Dear Sir: I have a network of 8 PC's running a flight simulation application, at the end of a work day the machines are going through a normal Windows shutdown. The next mornings when the PC's are powered on I run a standard scandisk on all of the PC's and receive a " Boot Area Error " problem on all 8 of the machines. My question is what are the general causes for the scandisk Boot Area Error? Any help would be appreciated since the contractor that supplies the flight simulation application is just as baffled as we are by this problem. Sincerely Yours |
Solution
1 |
Answered
by Charles
Putnam
|
Two possibilities:
1. A virus - boot sector viruses could cause this type of error. If that's the case, try running an antivirus. If the boot sector is damaged, it may mean a reinstall.
2. You indicated that you're running 8 'puters networked. If they're all the same, and were "ghosted" from the same source, then the source info was corrupted.
I work for a large company that purchased all the same systems and does installs/fixes via Norton Ghost. It works fine, assuming that there weren't any errors in the way the original was written. |
Question |
Submitted
by Guna |
Hi, I used DirectCD to record files on a Cd-R disks and ejected the cd with the option Leave the cd readable in all cd drives. I used this CD on other system windows98 to read. It reads okay. I used the same cd on a windows2000 professional system, it display, the drive is not formatted. I expected the cd should be read in all the WindowsOS. Is there any problem reading CDs created using DirectCD on Windows2000? Is there any solution?. Thanks |
Solution
1 |
Answered
by
Simon Ferris
|
Check out http://www.roxio.com/en/support/cdrwin/cdrecos.html
for all the latest on DirectCD versions and compatibility issues |
Question |
Submitted
by Dima |
I have win2000 and tried to install winXP but it failed. How do I remove winXP choice from win2000 loader? |
Solution
1 |
Answered
by
Mean
Drake
|
Edit the Boot.ini file. Or in Windows 2000 you can configure to directly startup Win2000 without a delay. |
Question |
Submitted
by Unknown |
i have a p3 1000.mhz sytem installed with a sis grafix card and a nic.....wen i disable the nic it shuts down ok, else it hangs,please help.....i need the nic for my local network...rgds |
Solution
1 |
Answered
by
Mean
Drake |
Almost certainly a driver issue. Update your drivers. |
Question |
Submitted
by Corey |
First 2 machines installed SP2 fine, the third is giving me a BSOD on boot for Inaccessible_Boot_Device. Advice? Thanks Loyal Reader |
Solution
1 |
Answered
by
Mean
Drake |
Tricky situation but I guess a Win2k repair of the boot sector would help here. Don't do a file replace as you will break a lot of stuff. |
Question |
Submitted
by Larry |
Hello I am building a new computer and purchased an OEM copy of Windows Me. It does not come with a boot disk and I was told by the phone salesperson that I did not need one. I was hopeful but then disappointed that the skimpy little Microsoft book that comes with the CD-ROM had no information about installing the Operating System. Where can I find out the proper way to start up a new system and install Windows Me? Thanks for you help |
Solution
1 |
Answered
by
Mean
Drake |
Start up your computer with CD-ROM support using a Windows start up floppy. If you do not have one you can make one on any user using Win98/ME. Once you boot your computer put in the CD in the drive and run setup from there. Thats all you need. |
Question |
Submitted
by Dave |
i wonder if you could solve this for me? every time i shut down all that shuts down is my monitor , i do get the message windows is shutting down but the computer is still running. also when i want to shut down by restart i get the same message windows is shutting down but this time the computer shuts down i seem to have tried everything' the computer starts up with no proplem and seems to run o.k i do hope you could solve it for me as it is realy annoying. regards |
Solution
1 |
Answered
by
Mean
Drake |
This is in all certainty Win98 SE as that has some problem with older hardware. Get a patch that MS has put up for this and read an extensive article that MS has in its knowledge base regarding this issue. |
Question |
Submitted by Kevin |
I have a 300Mhz machine that is running Windows 2000 Pro and I was wondering if it were possible to just upgrade the motherboard and processor. Have you ever tried such an upgrade. What happens? Thanks |
Solution
1 |
Answered
by
Mean
Drake |
has some problem with older hardware. Get a patch that MS has put up for this and read an extensive article that MS has in its knowledge base regarding this issue.
Of course you can do it. And maybe if your new Mobo is 133MHZ you can even upgrade your RAM at the same time. You can even switch to a p4 there should be no problem. |
Question |
Submitted
by Unknown |
i just bought a sony spressa i-link crx1600L/a2 cd r/w for storage to hook up to a sony notebook pcg-270 with windows 98`installed, on the box that the spressa came in it`s reguierments says windows 98d` second edition dose that mean it won`t work on windows 98`. or what do i need to do. thank you |
Solution
1 |
Answered
by Michael
Kircus |
It very well could mean that you cannot use it on Windows 98. However, if you aren't in an upgrading kind of mood, then you can try it. I have seen many cases where the requirements were overexaggerated, such as Windows 98 only programs running fine on 95. So if you fell up to it, I would try it. |
Question |
Submitted
by James |
Hello, Really enjoying reading the Q's and A's not realising that one day I might be in the queue for help.Well,here I am. My problem is twofold. I recently sustained an IDX error and had to re-install aol6. This I did only to find that I appear to have lost my "favourites" and also my "personal filing cabinet" in email. So far as I am aware I have not uninstalled the original aol(I wouldn't know how) Secondly,I see that I have unwanted content in "webfolders" in "My Computer" but the delete facility is greyed over.Am I stuck with them? To summarise,I can't retrieve stuff I want and I can't get rid of stuff I don't want! As I am quite elderly and new to PCs -an idiot's guide will give me no offence whatsoever!! Thanks |
Solution
1 |
Answered
by Michael
Kircus |
To uninstall ALL versions of AOL, follow these steps: Click the Start button, Point to Settings, Click once on Control Panel, Double click "Add/Remove Programs," A list will appear, locate "America Online" and whenever you see that, double click it to uninstall. Then, locate the tab at the top called "Windows Setup," click that. In the list, find "Online Services," click it then click the Details. If there is a check next to America Online, then uncheck it. Restart your computer. Then, reinstall AOL with a disc. Your favorites may have been deleted and may not be able to be recovered. Check the Start menu, and point to "Favorites," to see if they are there. About the web folders, try highlighting them and pushing the Delete key on your keyboard. |
Question |
Submitted
by Derryl |
A few months ago I updated from Windows 95 to Windows ME. I also upgraded from 32 to 256 megs of RAM. Since installing ME, my spell and grammar check have changed to Portugese and will not switch back to English. My Printmaster will not pick up the graphics when requested. I find ME to be slower than 95. Please let me know at least how to get my spell and grammar check to read English! Send the answer to me at: dherring@infoway.lib.nm.us. Thank you for your help. |
Solution
1 |
Answered
by Charles
Putnam |
The problem appears to be in the upgrade. There may have been an application/driver/??? that wasn't fully compatable w/ WinMe. One solution may be to to a clean install of WinME. Would need a little more info as to your system (hardware and software) to be of any further help. Reply also sent via e-mail. |
Question |
Submitted
by Max |
Hello, I am a Windows 2000 SP1 user and I wanted to know if SP2 has resolved the issue regarding the Ac3 passthrough with the Sound Blaster Live.If not is their a way of getting AC3 out of the SPDIF?I have already tried the TRIX patch all versions and it only activates the SPDIF but doesnt give me AC3 ou..i.e on my Cambridge 2500 system the Dolby Digital light doesnt come on and I dont get Dolby Digital.I have an ATi Radeon 64 Vivo and usually use their DVD 4.1 software based on Cinemaster 2000.I also have the Cinemaster 2000 given as a bundle on the Pioneer DVD-Rom that I got(16x) and have a copy of the ASUS DVD player which is based on the Power DVD 3.0. Note.In ALL of the above players the AC3 doesn't work. Thanks Cordially |
Solution
1 |
Answered
by Charles
Putnam |
It appears that AC-3 wasn't addressed w/ SP2, as many of us were hoping. Creative Labs recently released updated drivers, so you might want to check to see if they provided a fix. Beyond that, about the only alternative is to go w/ Win98/WinMe |
Question |
Submitted by Kim |
Thanks in advance if you can help! Do you know of a way to identify a program(s) under Windows 98SE which ramdomly invoke the dial-up connection window? It's annoying as heck, and closing the window will only repeat another instance of the window popping up. If left unattended, I could have as many as 20-30 "dial-up" connections open in my task bar and almost impossible to close each window. It happen's initially after start-up, and then ramdomly during the session. Any tips would be appreciated! Thanks |
Solution
1 |
Answered
by Charles
Putnam |
First, check to see if there's a program that loads in the Start Up folder that might be doing this. Beyond that, not knowing what programs are on your system, it'd be tough to diagnose. |
Question |
Submitted by John |
hi everytime I access the start menu in 95 (osr2) for some reason windows accesses the floppy drive ??? any help .. there is no shortcut to the drive in the start menu .. and I doubt just accessing the start menu would initiate any shortcut you have yet not clicked on ..... help appreciated |
Solution
1 |
Answered
by Charles
Putnam |
Under System (in Control Panel), there should be a tab (usually the last) marked Performance. Under File System, there is an option to uncheck to have the floppy drive check for a new disk.
My apologies if I sound like I don't remember the exact names of each tab. It's been a long time since using Win95, but the the floppy drive access was a common issue w/ Win95/98. |
Question |
Submitted by Joshua |
I'm running Windows 2000 prof., an nVidia Riva TNT2 video card, on an AMD Thunderbird CPU with 256mb ram. I also have loaded the current DirectX 8a (from microsoft 's site under Win2000 downloads). I installed Starcraft, and have a problem running it. It launches, then after a couple of seconds, it minimizes. When I try and restore it, it restores and I switch display settings like its going to run, and get a second or two more displayed (with sound) then it reminimizes again. I've played around with my display settings and gottem it to work. Playing it for about 2 hrs. Then I shutdown my system, but the next time I try and run it, I have the same problem again. I have also checked the icon settings and have tried running in normal and maximized, but it still has this problem. Please help (if you
can) |
Solution
1 |
Answered
by Charles
Putnam |
VIA just released a new version of their "4 in 1" drivers for their chipset. Also, make sure that you have the latest video card drivers (the Nvidia reference drivers work well). Check w/ the game mfg's website for a possible patch/workaround.
For game issues under Win2000, www.ntcompatible.com
is a good source for help |
Question |
Submitted by Francisco |
Hi, Thank you for your time. I am unable to install Printers under Win2000 Professional. The Printer Install Wizard displays the message "Printer driver not Installed. Access Denied" everytime I install any printer, manually or automatic. I think it's probably due to the fact that I re-installed Win2K Pro and did a full restore of the back-up of all files in Drive C: including System State. Plus the back-up was made under FAT32 while in the new installation, I converted Drive C: into NTFS. Appreciate your help on this matter |
Solution
1 |
Answered
by Charles
Putnam |
Which specific printer are you having trouble w/? Check the mfg'rs web site for new drivers.
Also, before you reinstalled Win2000, were the printers working? |
Question |
Submitted by
Unknown |
I have a compaq armada that has a corrupt operating system. The internal cd reader that came with it is also shot. I have an external cd writer that runs from the usb port. I would like to boot from a repair disk, format the hard drive and install a new operating system. The problem is the computer wont recognise the external drive when I use the boot disk, so I cant install WinME. Any ideas? |
Solution
1 |
Answered
by Charles
Putnam |
The OS (Win98/WinMe/Win2000) actually contains the drivers for USB ports, so that's why it isn't recognized when you try to boot from it.
If the internal CD ROM is toast, about the only thing to do would be to replace it, and then start anew w/ a clean install. |
Question |
Submitted
by Shida |
hI There, I'm Shida Recently I have bought & assemble myself a unit of pentium iii 866 where the m/board is SIS GFXcel with 133 MB RAM . The board come with a small tiny bar ( looks like SDRAM ) which to slot it at the CPU SLOT. Here start the problem, the bios read the system as pentium iii 600mhz only, i have tried to change the bios to 866 and the screen became blank. I took out the bar and now only it can read the exact cpu. Then the big problem appeared, the ssystem always hang, illegal operation, explorer caused invalid program & etc.... I have changed the board & RAM but the problem still occured . Can you help me..Thank you |
Solution
1 |
Answered
by Mean
Drake |
Well if you saw something that LOOKs like RAM, Have a system with 133MB RAM and took out the single RAM stick to get the cpu to be recognised, then frankly speaking you should get a hardware engineer to look into these things. The reason why the CPU is not recognised correctly is simply that in many motherboards there are jumpers to be set for the cpu speed and if thesee are incorrectly set then the cpu speed will be misread and errors are likely to occur. |
Question |
Submitted
by Jeff |
Hi, [win 2k pro & external usr courier v.everything 56k modem]. I'm having a weird problem. Win 2k detects my modem no problem and installs the drivers. I can then use my internet programs ok, however, when I shutdown and start up again the modem doesn't work - it has disappeared fr/ device manager - and I must reinstall the modem. upon reinstalling win tells me everything is ok and the device is working properly. but when I go to device manager the resources tab is missing - which is obviously not good. I have tried the 3 compatible drivers that windows has built in and am at a total loss. Also as I am using a serial connection I checked both com ports' resources tabs and they have no conflicts. PLEASE HELP! Thank you for your time |
Solution
1 |
Answered
by Mean
Drake |
The problem is that you are using the drivers built into Win2k. Try installing it with the drivers provided by the manufacturer. If not available search for them on
www.driverguide.com or www.windrivers.com |
Question |
Submitted
by Matt |
Hey guys, I was hoping you could provide some insight to a little problem Im having with the disk defregmenter. I'm using Windows 98 with a fairly large hard drive (25 gb) so Iknow it should take a while to complete. When I attempt to defrag, it begins to search for errors and reach 3% of completion and then return to 0%. Any ideas? Any help would greatly be appreciated. Thanks |
Solution
1 |
Answered
by
Mean
Drake |
I usually suggest a third party defrag program like from Ontrack or Norton as these are much faster. One can try powerderfag to speed up the Windows defrag. |
Question |
Submitted by Ramki |
Hi, I dunno whether I should be posting u this,but i've no way out as I 've not got any help from anywhere icluding the game developers.So,I thought u might help me. Once I start the FIFA 2000 game,the first screen appears followed by a flutter & the game reverts back to the desktop.I ran dxdiag.exe in the companion cd.It shows that sound card driver is uncertified. Also,I installed directx 8.0 from MS website,but the diagnostics still show that some files in directx r old.To add to the above info,pls note that I've Windows 95,with p-3 450mhz,96MB ram,20gb HDD. My sound card is creative ensoniq audio pci. My display card is SIS6326. Any help will be greatly appreciated!!! Expecting ur reply... Regards |
Solution
1 |
Answered
by Mean
Drake |
Run the Formula 1 Champs 3D setup from your start menu and see the settings. Direct3D will probably not work with your display adapter. |
Question |
Submitted by Amir |
hello, i've installed win2k, so I would have more stability, control of my system. Now i have only stability but no control. Like if I want a directory, win2k says its needed for the system while its not. I want to control win2k, not win2k control win2k. How would i fix this? btw in the add/remove new software, i dont see everything i've installed how would i fix that? I do like win2k, but it treats me like a newbie :) Thanx in advance Amirhello, i've installed win2k, so I would have more stability, control of my system. Now i have only stability but no control. Like if I want a directory, win2k says its needed for the system while its not. I want to control win2k, not win2k control win2k. How would i fix this? btw in the add/remove new software, i dont see everything i've installed how would i fix that? I do like win2k, but it treats me like a newbie :) Thanx in advance |
Solution
1 |
Answered
by
Mean
Drake |
I would suggest you read a good book on the topic. Win2K is great but it is in some ways very different from the Win9x series and one needs to learn about these things. |
Question |
Submitted by Daniel |
Recently my Dell Computer running Windows ME locked up. Upon reboot I was presented with none of my personal icons and the error message "Your current security settings prohibit running ActiveX controls on this page. As a result the page may not display normally". I cannot open any programs or even Windows Explorer. I have repeatedly rebooted, with the same result. This even occurs in safe mode. I have found a lot of solutions to this problem if it occurs in IE, but this is happening when I try to open anything. I was hoping you may have an answer to this. Thanks |
Solution
1 |
Answered
by
Mean
Drake |
I would suggest you install IE5.5SP1 and that might solve your problem as it seems to be in the IE components and IE is tightly integrated in the OS. |
Question |
Submitted by Manash |
Hi!! I am unable to successfully download pages having ActiveX controls on IE5.I have made all possible settings but it doesn't work. So, please suggest me a solution. Regards |
Solution
1 |
Answered
by
Mean
Drake |
What are your security settings? |
Question |
Submitted by Robin |
I have tried to download a .pdf file but when it was done downloading, a message comes up that says, "There was a problem loading the file specified when running accessibility wizard." I have windows 98 second edition. I tried disabling the accesibility wizard but then it says that it is required to download the file. I don't understand what the accesibility wizard has to do with downloading anything. Do you know what might be wrong? This is a job application and I really need to get in downloaded. Thanks for any reply!! |
Solution
1 |
Answered
by
Mean
Drake |
Have you installed acrobat reader? How exactly are you trying to download it...get the entire file or reading it in IE with the acrobat reader plugin installed? Is the error during the download or during reading? |
Question |
Submitted by Mary |
Outlook and Outlook Express: Please help! I would like to have Outlook as my mail operator. At this time "C:\Program Files\Outlook Express\MSIMN.EXE" is opening. How can I switch. I do have the Outlook software on my computer. Can you assist? Thanks in advance for your assistance. |
Solution
1 |
Answered
by
Mean
Drake |
Configure MS Outlook and the first time you start it it will ask you if you want to set it as default. |
Question |
Submitted
by Mark |
Hi, My motherboard is an AMD 1 GHz with a 266 FSB. The OS is win 2000 Pro. I have a 40 Gig hard drive with Fat 32 system. I installed Partition Magic 6 and attempted to create other drives (logical). I keep getting a batch 2003 error. The manual says I should use scan disk. This is a brand new system and besides I do not believe win 2K has a scandisk function.
Help? |
Solution
1 |
Answered
by
Mean
Drake |
of course Win2k has a scandisk function. It has scandisk, defrag and even disk partitioning tools built in. |
Question |
Submitted
by Michael |
Is there a way to keep a laptop from going into standby mode? I have a lucent wireless card in my laptop. I cannot close the lid on my dell laptop without it going into standby mode. If my computer goes into standby with the wireless card in the PCMCIA slot, it crashes upon coming out of standby. After doing this several times, windows gave me the option of preventing standby which was fine with me, and standby disappeared from the shut down menu. Also, my computer would no longer go into standby when closing the lid (again OK by me). However, after about a week, standby mode mysteriously reappeared in the shut down menu and I started getting crashes again when closing my laptop. What is up with that? Is there a way to permanently prevent standby mode? |
Solution
1 |
Answered
by
Mean
Drake |
go to Control panel and Power management and disable standby from there. |
Question |
Submitted
by Unknown |
Hello. Please assist me in asigning a drive letter to a drive under Win2000 that has the volume data deleted while returning same from "Dynamic" status to "Basic"? |
Solution
1 |
Answered
by
John
Lampson |
If I undestand you correctly, you can simply run Disk Management (right-click on My Computer and select Manage and then select Disk Management). There you can recreate volumes, partitions, and reassign drive letters. |
Question |
Submitted
by Unknown |
Hi, I was just wondering about how you view the four extra bonus unrated scenes that are described on the back of the box? I tried just watching the whole dvd and I didn't see a difference from that version and the theater version. I would greatly appreciate it if you could clear this up for me. Thank you very much. |
Solution
1 |
Answered
by
John
Lampson |
This is kind of off the main series of topics, but usually you can go to the menu of a DVD and choose Special Features. Any deleted or added scenes will often appear there. |
Question |
Submitted by Daniel |
Hello, Any ideas where I would get the debug symbols for whistler? They aren't on the Beta 2 CD nor is there any mention of them on the MS website. However I know that the guys at Softice got them somehow, but they couldn't tell me anything accept something about a customer support diagnostics disc. Thank you. |
Solution
1 |
Answered
by
Brian Lyttle |
Daniel, The Debug Symbols for Whistler are available through the proper distribution channels, that's how SoftIce got them. I would send an e-mail to your beta e-mail address at Microsoft, or contact MSDN. |
Question |
Submitted by Unknown |
I purchased the above and tried to use the CD copier function.when it tested for audio extraction on my dvd drive it could not do it and hung up my machine.I used version 3.1 from the same people and had no problem.anyhow,I contacted roxio and we spent over 2 hours trying to resolve,to no avail.the rep said that he thought "there was a master-slave problem" with the two drives(dvd and CD-ROM).I said that if that were the condition it should have been stated on the box, that you might have to go into the case and do some switch adjustments. It makes no sense.Data extraction is o.k. Extraction from CD-rom is o.k.I have win98 os with matshita dvd-rom sr-8582,and Philips cdd3610 CD-r/rw. Both are operating normally.The reason for the purchase was the added features of ver.5.There is a workaround the problem but I shouldn't have to do it on a new piece of software.please excuse the length.Thank You. |
Solution
1 |
Answered
by
Charles
Putnam |
EZCD 5 has been kinda quirky. Been there done that. EZCD 5 has it's own set of quirks under Win2000 Pro.
Prior to purchasing/installing EZCD 5, I'm assuming that you had previous CD burning software.
It seems the trick is to make sure that all traces of the prior software are removed before installing ver. 5. Roxio's site has instructions for that.
Also, you might want to subscribe to their listserver. Several of the Roxio tech's operate it and may be of more assistance.
As to the "master/slave" issue, that shouldn't be a problem. If both (DVD and CDRW) were set to "master" the system would have problems booting. FYI, on my system, the DVD is the master with the CDRW as slave. |
Question |
Submitted by Russell |
I hope you can help me with a problem I am having. This problem being, I currently have Windows 98 SE installed on my PC. I want to dual-boot it with Windows 2000 server . However when I try to do this the first portion of the windows 2000 setup runs but after the first reboot, I see the usual BIOS information screens but then the screen goes blank and goes no further. I thought perhaps the startup scan of my anti-virus was interfering so I disabled it. I do have a utility called Goback installed. Goback allowed me to recover form this black screen situation so I am reluctant to disable and/or uninstall it as without out it if it goes wrong again it will mean a complete rebuild. I would be interested in any insight you may have into the above problem. Regards |
Solution
1 |
Answered
by
Bronson Elliott |
I would use a dual boot utility to aid with this. Here's a list of some of the more popular ones: System Commander 2000 -
http://www.v-com.com/product/sc2_ind.html
Master Booter: http://www.masterbooter.com/
Good Luck. |
Question |
Submitted by Neal |
Hi I Have A Question, What is the Windows Catalog Registration? Everytime I run the system aplet in the control panel under Windows Me my computer connects to the internet and Norton Internet security asks me to configure this thing. I am not paranoid but I would like to know what info I am sending to crl.microsoft.com and why im sending it. Thanks for your time. |
Solution
1 |
Answered
by
Bronson Elliott |
Found this on a newsgroup:
"It's part of the Device Manager - Update Device Driver Wizard. Sucatreg.exe is looking for a better device driver. Most likely you have an unsigned driver in your system. You can determine this via Device Manager (highlight a device) Properties | Driver tab, then click the Driver Details button, look for one or more that do *not* show a Microsoft signature. You can determine if it's a video or sound device via the DirectX Diagnostic tool in System Info."
Also,
"To see about the unsigned driver: Start - Run (type) "dxdiag" (no quotes) Click the various tabs to run the "Tests" You should be able to determine what device driver is unsigned. Now don't get me wrong it may be operating properly, just that it's "unsigned". FYI: I too have a video driver that is unsigned, so no big thing.
Driver Signing for Windows Operating Systems: http://www.microsoft.com/hwdev/desinit/digitsign.htm
" |
Question |
Submitted by Julie |
Is there anyway I can access the registry on a slaved drive? |
Solution
1 |
Answered
by
Bronson Elliott |
Yes. Use Regedt32 to Load Hive. Tip 0182 in the 'NT Reg Hacks' at
http://www.jsiinc.com |
Question |
Submitted
by
Unknown |
Is there any way not to power off the machine while shutting down Windows 2000 (ATX power supply-base system in this case)? I have tried to modify the value "PowerDownAfterShutdown" to be 0 and it doesn't seem to work. Any solutions? Thanks. |
Solution
1 |
Answered
by
Bronson Elliott |
This isn't a registry setting, it's a setting in your BIOS. Some BIOS vendors allow you to turn this feature off by turning off the power management feature. Others don't allow you to change this at all. You'll just have to check yours to see. Good luck. |
Question |
Submitted
by Peggy |
Can you tell me where I can go to change my settings so that Internet Explorere doesn't start automatically when I connect to the Internet. I have gone in under tools and changed the settings there but it didn't work. If you could help me I would appreciate it .
|
Solution
1 |
Answered
by
Adam Sowalsky |
Your instant messaging (paging) program might be causing this phenomenon. I know for a fact that both ICQ and Odigo have net-detect programs that run silently and activate the messaging program when you've connected to the internet. These programs both have options that will automatically start your internet browser when the messaging program starts, so there is a domino-effect created: you start your computer --> net-detect program starts --> you connect to internet --> net-detect program launches messaging program --> messaging program launches default browser. There are options to turn this feature off in both messaging programs.Thank you |
Question |
Submitted
by R.Mackay |
can you please tell me how to change the "distinctive ring " setting on my win 2k machine.I want to have the computer answer the fax and not the phone ring. thank you |
Solution
1 |
Answered
by
Adam Sowalsky |
If both your computer and modem support the distinctive ring feature, there should be options in the Control panel for it, which I believe is under the modems applet. |
Question |
Submitted
by Dan |
Hello I wonder if you could answer the following question In the network neighbourhood browser, any windows 2000 professional machines we have do not have a computer description. Some of these machines were upgrades from win 95. Is it possible to give each machine a description we can see in the network browser?. I have looked everywhere. Hope you can help. Regards |
Solution
1 |
Answered
by
Adam Sowalsky |
Computer description (and name/domain) should be available to fill in, in the Network Control Panel applet, second or third tab. |
Question |
Submitted by Angel |
Hi, I am running Win2000 and I have two CD
drives, an ATAPI 50X CDROM and a TEAC CD-W516EB. Both drives were working
until I installed Adaptec DirectCD and Easy CD Creator. I uninstalled
both programs, but both drives are still not working. The drives show up
in the Device Manager, but both have yellow exclaimation points. In
properties I see this message "This device is not working properly
because Windows cannot load the drivers required for this device. (Code
31)". I have uninstalled the drives several times and windows finds
them and reinstalls them, but they still have the same problem. Please
help. |
Solution
1 |
Answered
by
Mean
Drake |
Have you tried to manually install the drivers for them after they are seen as not working properly. Update/install driver and see if you can select it from the list of devices. |
Solution
2 |
Answered
by
Michael
Kircus |
I found the problem. Read this article explaining how to fix it:
http://support.microsoft.com/. |
Question |
Submitted by Unknown |
I am running Windows 2000 with sp2. Certain games (JediKnight, Xwing Versus TIE Fighter) say that I do not have Direct3D installed. I have upgraded to DirectX8. I had the same problem with WinXP. Is this just a lucasarts problem? Is there a way I can dupe it into thinking I have Direct3d installed (which I DO!) |
Solution
1 |
Answered
by
Michael
Kircus |
The problem is both OS and LucasArts related. Those games are NOT compatible with Windows NT, only Windows 9x and DOS. Therefore, don't expect them to run. You can try compatibility mode with Windows XP though, it may work. |
Solution
2 |
Answered
by
Ashton
Smith |
I have found a way around this. When you start a LucasArts game, it brings up the little box where you can choose a few things, like start the game. All you need to do is look on your hard drive for the actual game executable (not the menu window), and double click on that.
I have been able to run JediKnight on Windows 2000 without any problems this way. |
Question |
Submitted by Bob |
when i try to install a program this is what i get.......acmsetup has caused an error in KERNEL32.DLL acmsetup will now close...i'm running winme...please help thanks |
Solution
1 |
Answered
by
Michael
Kircus |
Go here: http://www.microsoft.com/data/download2.htm
and download the latest Microsoft Data Access Components, that may help, but since you didn't say what specifically you were trying to install, it's harder to find a resolution. |
Question |
Submitted by William |
I need to dual boot WIN98SE ( WIN98ME and WIN2K doesn't work with one of the applications that I need) and WIN2K. When I had 512 MB of SDRAM things were ok. One of the applications that I am using under WIN2K requires at least 1000MB of RAM. While this upgrade is great under WIN2K now WIN98 is thouroughly hosed. I have tried all of ( the reasonable ) Microsoft's suggestions for correcting WIN98's inability to handle > 512MB of memory with an AGP video card. I have found no settings for MaxPhysPage or the MaxFileCache commands in SYSTEM.INI that resolve the problem. Possiblly the EMM386 memory manager could be what's causing Win98Se to crash and burn with or without applications running. I have yet to find anyone who has solved this mystery and it sure isn't worth the $35 that Microsoft wants so they can tell me that I need to upgrade to another OS with more problems than WIN98SE. Anyone there know something that I don't? |
Solution
1 |
Answered
by
Gary
Busby |
It looks like you've looked at some of the basics on this issue pretty good. I'm not sure the exact problem/error that is occurring, but I'll grasp at straws with a few more suggestions (if you haven't already done so):
- Do you have sufficient hard drive space for the dynamic page file to create properly?
- Is the drive compressed? If so, uncompress it (obviously, if you have sufficient space to do so).
- How is 98SE set to set the page file? If it is dynamic, manually set it. If it is manual, try dynamic. And with that much RAM, you may be able to actual use 0 for troubleshooting purposes.
- IF you happen to have a standard VGA card/port, pull out the AGP and see what happens (ensure to change the driver in the OS).
- Ensure you have the latest BIOS for the motherboard. You may have stumbled across an issue with it.
- Per one of the articles you read, vcache is limited to 800mb with AGP (128mb apperture mapping). I'd be curious if you lowered the RAM to this threshhold if the issues cease. It may be just a limitation issue.
Good luck! |
Solution
2 |
Answered
by
Ashton
Smith |
Have you tried the advanced section of the System Configuration Utility that comes with Windows 98SE. It has a section that allows you to specify the amount of memory that Windows will see.
Check out http://support.microsoft.com/support/kb/articles/Q253/9/12.ASP
for more information. |
Question |
Submitted by Ravindranath |
Hello, We are from Syntel softwares(India) ltd. working on internet security. We are exploring certificate services in Windows2000 server. We have installed Certificate services component as Stand alone Certification Authority(CA). We are trying to access COM components (i.e. .dll files) in Java application using Crypto API to request/issue a certificate. We successed in accessing COM components in Java application. If we try to use methods of ICEnroll4 of Cenroll object it is not finding the interface/methods. In MSDN online documents it is written ICEnroll4 is available with whistler. Could you please help us in this regard. Where we can get Xenroll.dll which is having ICEnroll4 interface. With regards |
Solution
1 |
Answered
by
Michael
Kircus |
I'm not sure about your first problem, but if you need Xenroll.dll, then you will get it Windows 2000 Professional, Server, and with SP1. |
Question |
Submitted by Unknown |
Hi, I have a litle problem with the dllhost.exe, once I start my IIS server (W2k Server) which is running a few ASP pages (I'm not running COM+ Components), my system loads 30 (more-less) instances of dllhost.exe. Have any Idea ? |
Solution
1 |
Answered
by
Simon Ferris |
Check out the MSDN article titled "Enabling DLL-based COM object execution outside SQL server" part of which states .."The DCOM support structure uses the Dllhost.exe file to load the DLL into its process space and then uses proxy/stub pairs to marshal the requested interface(s) transparently back to the client, which in this case is the SQL Server. This executable can accept multiple interface/method requests concurrently. After the interface use is complete, the DCOM Service Control Manager (SCM) manages the clean up and unloading of the Dllhost.exe file. COM objects should not be expected to retain state information in between instantiations." Also the leak could be attributed to ADO see Q197426. |
Question |
Submitted
by Hitesh |
Hi I am working on MS-Project2000 and Project Central. I want that if add a new column in MS-Project that should appear in Project Central automatically. Is it possible, if yes plz tell me. Thnx. Reply as soon as possible. |
Solution
1 |
Answered
by
Simon Ferris |
Have you checked out the Project Central site as there are several white papers available on the use and deployment.
http://www.microsoft.com/office/project/ProjCen.htm |
Question |
Submitted
by Mike |
When installing the Operating system and it detects the hardware Windows searches for the drivers. The system tries to remember where the drivers are. Is there a way to remove those paths because on one of my machines the info is corrupted, instead of showing something like" A:\linksys\win98" it wil have a bunch of crazy characters. I remember an article from awhile back telling how this could be cleared in the registry, but can't find it. Thanks for your help. |
Solution
1 |
Answered
by
Candy
Baker |
Make sure you have not removed any fonts that the system needs. Also, Microsoft Office needs the Tahoma font. |
Question |
Submitted
by Unknown |
Hello.... she would like to know if you have or I can indicate myself where I get references on how to set up a Trust among servants Windows 2000 server. Thank you very much for the help. |
Solution
1 |
Answered
by
Gary
Busby |
Windows 2000 Active Directory automatically creates transitive, two-way trust relationships between domains in a forest. Manual trusts can come into the picture between forests. If your looking for a reference, I highly recommend the Microsoft Windows 2000 Resource Kit
( http://mspress.microsoft.com/books/1394.htm
). Also, try using key words on the online Microsoft Technet web site
search( http://microsoft.com/technet
). Example, this link discusses trusts: http://www.microsoft.com/TechNet/win2000/adsw2kdo.asp
Hoped that helped! |
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