Building on the innovation described in the Dynamic Business vision recently discussed at Convergence 2009 Europe, Microsoft Corp. today introduced the November 2009 service update for Microsoft Dynamics CRM Online, the third service update delivered in 18 months. The service update offers new features at no additional cost to customers, including free mobile access, enhanced data import, customizable views and simplified pricing. Microsoft also announced that customers that switch from Salesforce.com and Oracle CRM On Demand products can get Microsoft Dynamics CRM Online free for six months, in addition to their free 30-day trial.
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