Ed Bott: Almost exactly two years ago, I wrote about “Microsoft’s licensing mess.” Judging by my mailbag, nothing has changed in the meantime. Microsoft has done an exceptional job of designing Windows 7, but a terrible job of communicating how it will be sold. As Microsoft dribbles out details of the Windows 7 release schedule and product lineup, including pricing and upgrade offers, I’ve been deluged with questions from readers about whether they qualify for a Windows 7 upgrade and, if so, what’s the simplest, most cost-effective way to acquire it.
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