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  NVIDIA drivers responsible for nearly 30% of Vista crashes in 2007
Time: 15:42 EST/20:42 GMT | News Source: Engadget | Posted By: John Quigley

That huge bundle of damning emails and documents Microsoft produced as part of the Vista-capable lawsuit is full of fascinating information about how the company developed, planned, and launched Vista, but the latest juicy nugget to come out if it suggests that a lot of problems faced by the troubled operating system are actually NVIDIA's fault -- nearly 30% of logged Vista crashes were due to NVIDIA driver problems, according to Microsoft data included in the bundle. That's some 479,326 hung systems, if you're keeping score at home, and it's in first place by a large margin -- Microsoft clocks in at number two at 17.9 percent, and ATI is fourth with 9.3 percent. Now, the chart doesn't contain a ton of additional information that would help put it in context -- a specific time period in 2007 would be nice, as would and driver and OS versions -- but we've been hearing about NVIDIA issues with Vista from the start, and this seems to confirm it. So that's pressure by Intel to support incompatible chipsets, outrage by Dell and Wal-Mart that the Vista Capable program was confusing customers, Microsoft executives saying they had been "personally burnt" by Vista, and now what looks like a huge NVIDIA driver problem -- who knows what else is going to come out of this lawsuit? At this point we're half expecting a photo of Gates signing a Save XP petition.

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#1 By 53078 (200.7.32.243) at 3/28/2008 4:32:58 PM
what people dont seem to realize is that 30% figure might have been higher in the past... only now that vista has the advanced crash and reporting services can they actively see whats causing the issues of the crashes.... so i'd beg to guess that a lot of those early XP crashes and previous window's bsods were mostly nvidia related... or atleast 30-40% of the crashes ....

thank god for advanced error reporting and health reports on vista and server 2008

#2 By 3 (86.1.38.147) at 3/28/2008 4:43:00 PM
Also it is well known that gaming causes a lot of crashes too - not just that but I've had nvidia crashes that were not actually caused by the card but memory problems.

#3 By 21705 (70.82.182.176) at 3/28/2008 6:21:58 PM
Is this the reason why there are no new driver since December? I switched from ATi to nVidia in December and there was no new driver released since then!

#4 By 3 (86.1.38.147) at 3/28/2008 6:38:59 PM
They release beta drivers more than certified ones - there were new beta ones released yesterday.

#5 By 3653 (65.80.181.153) at 3/28/2008 9:55:50 PM
any strong nvidia or ati proponents out there? I've never been a big pc gamer, and have never cared what was in my primary machine. I'm nvidia with my vista box, and haven't noticed anything bad pre or post sp1.

#6 By 8556 (12.210.39.82) at 3/28/2008 11:56:25 PM
I find that non-beta nVidia drivers are more stable than ATI drivers.

#7 By 17996 (66.235.18.153) at 3/29/2008 5:59:54 PM
I'm guessing by "crashes" here they mean BSODs (system-level crashes, as opposed to application-level "this program has performed an illegal operation" crashes)...

On Vista I've never had a BSOD or any crash/hang that's required me to reboot the computer, and that's during a year's worth of use (both at home and at work).

On my XP box, which I used for 4 1/2 years, the only BSODs I ever had were from Nvidia drivers -- I'm not sure how many they were; somewhere in the single digits and I think they were all within the first year of owning the box.

#8 By 143 (74.129.194.180) at 3/29/2008 9:27:06 PM
The number is deceiving. After all nvidia is the majority video card.

#9 By 9589 (67.77.5.229) at 3/29/2008 11:22:05 PM
Where I work we use Dell Optiplex and Precision Workstations which we buy by the tens of thousands a year. The Optiplex video cards are built in and are from Intel. The Precision Workstation video cards are Nvidia dual and quad monitor cards. Everyday computing chores are accomplished with the Optiplex line. We use the Precision Workstations on our trading floors and the programmers really like them, too.

I don't know of a single crash period let alone stemming from a video driver problem in either our XP or Vista based systems. Failure occured when a hardware sub system failed - bad memory, bad hard drive, and bad power supply making up the overwhelming majority of the issues.

When we were using Matrox multi monitor cards we had problems. We dropped them because of that and better pricing on the Nvidia cards.

By the way, Nvidia released new drivers on 25 March 2008.


#10 By 25030 (72.78.132.117) at 3/30/2008 10:24:33 AM
Admittedly, I've generally preferred ATI, but I also use nVidia cards on occassion. I've certainly noticed more issues with Vista and nVidia than with ATI. Performance wise as well, ATI on Vista has generally produced better results for me. Bear in mind, I am not a big gamer, and have generally been using cards in the $50-$150 range.

Also, the Dell XPS laptop I use at work generates fits with dual monitors. Whenever I log on, reboot, or unlock the machine after a screensaver timeout, the primary and secondary monitors flip and have to be reset. I also get a few "driver stopped function" errors during the week. Granted, the device is a Dell blended GeForce Go driver, but...

On my ASUS laptop running a mobile ATI HD2600 card, there are no such dual montor issues.

#11 By 24214 (99.201.40.237) at 3/30/2008 10:41:39 AM
I'd love to see these kinds of figures in a year for Server 2008. Right now our Server 2003 boxes if they do actually crash are usually due to video drivers depleting the non-page memory pool. Ironically enough the boxes with ATI chips built into them do it more than the nVidia ones. We've started using /BASEVGA in boot.ini to try and avoid some of those issues.

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