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  Inside Source Reveal the Truth About Xbox 360 "Red Ring of Death" Failures
Time: 07:54 EST/12:54 GMT | News Source: ActiveWin.com | Posted By: Byron Hinson

This past week I met and interviewed an individual who has worked on the Xbox 360 project for many years and they had some things that they wanted to get out into the public. I have the fullest confidence in the integrity of this confidential source. While respecting and protecting their rights we were able to have an in-depth interview of working in the Xbox project and just how things progressed to this point. Just keep in mind that a while back I broke the story that Bungie was leaving Microsoft and had all the details a full week before the official PR announcement Once again I have a confidential source from inside Redmond and I't all checks out to me.

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#1 By 8556 (12.210.39.82) at 1/20/2008 12:06:19 PM
An interesting and insightful look into MS's corporate culture with focus on the 360.

#2 By 3 (86.1.38.147) at 1/20/2008 12:35:17 PM
Yes and it seems like most people were spot on with their views that it was rushed out without full testing.

#3 By 20505 (216.102.144.11) at 1/20/2008 1:04:33 PM
What fascinates me is that I have built many so called SFF computers with an extraordinarily low failure rate over a four year period of time.

Why is it that a PC seems to fail less than an integrated unit of comparable size?


#4 By 37 (66.188.104.250) at 1/20/2008 3:42:08 PM
I have to call fake.

#5 By 3 (86.1.38.147) at 1/20/2008 3:47:51 PM
Sounds too detailed and too spot on to be fake. The ins and outs sound about right too. Pretty much everyone knew they rushed it out without full testing and they haven't made out that the failure rate was any higher than the 30% most people believed it was.

Also to be fair to that site - they did break the news that Bungie was leaving over a week before anyone else did.

#6 By 37 (66.188.104.250) at 1/20/2008 4:50:14 PM
I understand all that. Just in my opinion, I still call fake.

#7 By 8556 (12.210.39.82) at 1/20/2008 6:55:24 PM
Brian: With 60,000 or so employees at MS it isn't hard to believe that someone with knowledge of the 360 would speak out after enduring years of frustration with pointy haired management techniques. What didn't ring true, the facts?

#8 By 37 (66.188.104.250) at 1/20/2008 7:57:50 PM
Facts? Hey bob, how about you share with us the fact evidence.

#9 By 8556 (12.210.39.82) at 1/20/2008 10:23:05 PM
Brian: The answers given by the interviewee are presented as fact since they are reported as being spoken by a witness to the development, production, quality control, management directives. Until he is proven to be an excellent fraud, like a North Korean $100 bill, I take his comments as fact. I can see where one that reads with a skeptical eye would take the comments as either hearsay or an invention. If an invention, it appears to track the 360's known history well. If the comments were hearsay, the person was still very well informed.

#10 By 3653 (65.80.181.153) at 1/20/2008 11:58:25 PM
fake... starting at the 30% failure rate. thats complete bullshit. If 30% (10x consumer electronic norms), retailers like walmart would strip it from their shelves and refuse to restock until it was demonstrated to have been fixed. Oh, you dont think walmart heavy-hands microsoft like they do every single other supplier? How convenient for the conspiracy theorists that this is the ONE supplier that sam walton's crew doesn't eat alive.

#11 By 37 (66.188.104.250) at 1/21/2008 6:31:41 AM
"fact since they are reported as being spoken by a witness to the development, production, quality control, management directives. Until he is proven to be an excellent fraud, like a North Korean $100 bill, I take his comments as fact."

Well, just because you "think" something is fact (even though there is zero evidence), doesn't make it fact. But, you are entitled to your "opinion".

Article is false in "my opinion". If proven otherwise, oh well.

Mooresa56 nailed one additional point. Contact the Better Business Bureau. If it was 30%, the BBB would be notified, and there will be a public record.



This post was edited by AWBrian on Monday, January 21, 2008 at 06:33.

#12 By 89249 (64.207.240.90) at 1/21/2008 11:23:42 AM
Granted personal observation can't be subsituted for seriously good statistical data...

I know probably 30 people who have XBox 360's and have purchased them across the spectrum of time since they were available. For this article to be even remotely factual to me I'd say at least 5-6 of them would have to be failures. Only failures I know of are early adopters (2005-early 2006 purchases).

I'm calling a general bullshit. I'd imagine his numbers and other observations probably have to do with the first 12 months of production of not less.

#13 By 8556 (12.208.163.138) at 1/21/2008 1:36:41 PM
#11: I concede your point. My accepting of a stated "fact", which in this case are anecdotes, as fact is in fact my opinion of the point being a fact and not a proven fact. I do not have humble opinions. Thanks for the entertaining debate.

#14 By 3 (86.1.38.147) at 1/21/2008 1:45:08 PM
#12 - the article was talking about the early adoption problems. I know 10 people with a 360 who got it within the first year and a half, 8 had to return theirs...doesn't mean I believe there is an 80% fail rate, but anyone who still thinks its less than 30% really needs to look at the mass of articles across the net...heck they still fail now - 30% of the first year of 360's still sounds right to me, possibly even too low.

#15 By 89249 (64.207.240.90) at 1/21/2008 4:09:50 PM
#14 Yea first year I could see... after that first gen the failure rate went way down from what I've seen. I didn't realie he was talking just about the first year and I admit I skimmed the article rather than giving it a full read this morning :D

#16 By 3653 (65.80.181.153) at 1/23/2008 4:53:30 AM
I must be living on borrowed time. I got my system on day 1. No problems yet...

#17 By 37 (192.251.125.85) at 1/23/2008 6:07:29 AM
I am on my 4th system since day one.

#18 By 6175 (68.153.201.32) at 1/23/2008 2:15:57 PM
This is making my Playstation 3 decision sound even better.

#19 By 3653 (65.80.181.153) at 1/27/2008 11:14:04 PM
AWBrian, you must have a power issue or at least a power issue that the xbox is prone to die with. 4 deaths compared to my 0 is beyond normal statistics. You are agitating it in some way, environmentally.

majik, ps3 is still too much of a joke to publicly admit that you dropped money on one. have some self respect man.

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