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  Dell finds Axim glitch
Time: 00:50 EST/05:50 GMT | News Source: News.com | Posted By: Jonathan Tigner

The Round Rock, Texas, company said that Axim X5 models--its first and only handheld--running Windows Mobile 2003 for Pocket PC contain a software glitch that reduces their performance on many applications.

"We are aware there is a performance issue with the Axim running Pocket PC 2003," said Jess Blackburn, a Dell spokesman. "We are working to implement a solution for our customers."

Dell found a glitch inside software it created as part of the 2003 upgrade. The Dell software was designed to work with the Windows Mobile 2003 for Pocket PC operating system. However, the glitch is not related to Windows Mobile 2003 for Pocket PC software itself, Blackburn said.

Dell will most likely deal with the problem by offering an Axim software update. It can distribute the upgrade via its Web site and also put it on a CD-ROM that could be mailed to customers.

While it works on the fix, the company will continue to take Axim orders. However, it will not ship any new Axim units or offer a planned Windows Mobile 2003 for Pocket PC software update for Axims currently running Pocket PC 2002 until the fix is available, Blackburn said.

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#1 By 860 (207.111.170.131) at 7/17/2003 11:24:50 AM
We've had a lot of problems with our Dell Axims at my office. When we initially received them, we had ordered them with the Sandisk 128mb SD/MMC cards from the Dell website. Turns out the Sandisk cards have a metallic label on the front of the card and in the Dell Axims, this causes a short in the device... which results in the cards not working properly. I couldn't really believe that one. We got new cards (Memorex cards I believe) and the data corruption issues on the SD cards went away.

I also notice that .NET applications CRAWL on the Axim with CF.NET and Pocket PC 2002. There's two .NET applications that are so simple it's pathetic - we're talking about 30 lines of code. It takes about 10 seconds for the applications to load. I'm betting the glitch they have is some kind of bottleneck with the CF.NET code in the Axim that has existed even before Mobile 2003 came out.

Oh, I nearly forgot to mention... don't get the 802.11b Dell wireless CompactFlash cards for the Axim from their site. The range on them is awful. We're talking maximum 20 feet. We bought another brand of card from Best Buy and tried it out and the range on that card is well around 100ft. No kidding.

This post was edited by Vermyndax on Thursday, July 17, 2003 at 11:25.

#2 By 135 (209.180.28.6) at 7/17/2003 1:48:20 PM
I got my Viewsonic V37 in the mail this week!

Haven't tried to use it though. :)

#3 By 1913 (68.11.72.15) at 7/17/2003 7:48:11 PM
Vermyndax ...where did you get the information about the problem with SanDisk and the Axim?

#4 By 3465 (68.50.165.145) at 7/17/2003 10:04:33 PM
No problems here with my 256mb sd card and my 512mb cf card on dell axim. i use the sd card for my programs and the cd card for my mp3's and porn.

#5 By 1913 (68.11.72.15) at 7/17/2003 10:27:07 PM
Kirk26 ...are you using SanDisk SD Cards?

#6 By 3465 (68.50.165.145) at 7/17/2003 11:08:55 PM
Yes, I'm using Sandisk cards. Sorry, I forgot to mention it.

#7 By 10 (65.42.108.90) at 7/18/2003 12:03:56 AM
I ordered the WM2k3 update disc about 2 weeks ago from Dell's web site..was wondering why they were delaying the shipment..good thing they're issuing a patch...I also had the same corruption issues w/ 2 different Sandisk 32mb cards..bought one at Circuit City and it became corrupt w/ in the first week, returned it at CC and got another one and that one was shot in about 2 days!! I finally wised up and bought a cheap 64mb card from Lexar at Wally World and have had no problems since. I have the Dell Wi-Fi card and agree the range can sometimes be pathetic, especially outside..but inside the building where I work, I get about 100ft worth of range.

This post was edited by Tegument on Friday, July 18, 2003 at 18:11.

#8 By 1913 (192.156.26.34) at 7/18/2003 8:38:22 AM
CF card aren't usually that powerful. I have a Linksys CF11 wireless card and WSB11 (wireless booster). When I'm outside using my Axim with my Linksy CF11, the signal strenght is very low ...even with the wireless booster, but with my iPaq 5455, the signal strength is pretty good.

#9 By 860 (207.111.170.131) at 7/18/2003 11:22:16 AM
We were using the Sandisk cards for about two weeks. Two guys had random data loss/corruption on them every day. Mine wasn't that bad. It would corrupt once or twice, but that was about it. After a few calls to Dell, one of the guys was finally told that the Axims we bought had a metal somethingorother in the slot where the SD card went and the metallic label of the Sandisk card was shorting it out. Very odd, but we bought three new SD cards and all was well afterwards. Haven't had a problem with them since.

The weakness of the Dell CF wireless cards is just a bitch. I still use it, but I know there are cards out there that perform better. Just an FYI.

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