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  Microsoft begins to clean out Hotmail
Time: 03:04 EST/08:04 GMT | News Source: ZDNet | Posted By: Alex Harris

For three months, freelance writer Lydia Zajc updated friends and family on her adventures in Southeast Asia by sending detailed messages from her Hotmail account. In a series of e-mails, she described munching noodles and buns on the streets of China and watching monks receive alms in Laos. Zajc planned to repurpose the e-mails for travel writing pieces when she returned home. But on Wednesday, Zajc, who had saved the messages in her Hotmail Sent file, logged on to find that her e-mails had evaporated into thin air. "I literally broke down in tears," said Zajc, who now lives in Newfoundland, Canada, and for the past 24 hours has been furiously e-mailing recipients of the messages, hoping some of them saved her missives.

As part of a series of new storage policies aimed at driving more people toward its paid services, Microsoft has instituted a plan to delete sent Hotmail messages that are more than 30 days old. On Tuesday, it began erasing all messages in subscribers' Sent file transmitted before June 16. Many customers are steaming, saying they've been caught off guard by the deletions, losing valuable files and writings. Further infuriating users is the fact that most Hotmail accounts do not automatically save messages to the Sent file, meaning any e-mail that's in there was flagged by the person as an important message worth keeping. What's more, subscribers have been told they cannot recover deleted messages.

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#1 By 135 (208.50.201.48) at 7/28/2002 3:52:31 AM
Oh good grief. Microsoft should just take hotmail.com offline.

#2 By 3 (62.253.128.4) at 7/28/2002 6:53:46 AM
#3 I got one as well, people were warned about it. I don't see the problem of saving sent messages on your own PC myself (assuming Microsoft explain/make it easier for people to do so)

#3 By 5444 (208.180.140.230) at 7/28/2002 10:20:36 AM
Alex,

They could have at least said that they were going to delete them.

Anyone that uses hotmail, knows of the limits of 2 megs. and if they were
below that limit, MS shouldn't have had any say on how old any email in the
accounts were.

I agree, if MS wants people to pay for the accounts and that is where they want
it to head. they should just turn off the free accounts. Instead of playing
this tactic.

El

#4 By 1913 (68.14.48.57) at 7/28/2002 11:40:47 AM
Neb ...Neb ...Neb.
What a bad habit to have. Storing your documents in the "Deleted Items".
You should know better not to save your files in the deleted items folder ...MS have been deleting files once a week on everyones deleted folders.

By the way ...there is such a thing in Hotmail called "create a new folder" ...I suggest you use that, but at the same time learn to manage your account ...you only have 2mb of storage space. =)

#5 By 135 (208.50.201.48) at 7/28/2002 3:12:46 PM
Neb - I have been using Linux-free email now for several years! I recommend it, it works great.

I've also been using perfume-free downy, and it keeps my clothes nice and soft! :)

#6 By 3653 (65.190.70.73) at 7/28/2002 5:42:35 PM
every hotmail account got the warning email. I have 10 accounts (don't ask!) and EACH and EVERY one of them received the message.

And for the user who recommended using Yahoo mail... that won't help. Yahoo is locking down the features just as fast, if not faster, than Hotmail.

Neb, great sarcasm. You are exactly right!

#7 By 931 (24.98.84.138) at 7/29/2002 12:25:59 PM
hello yahoo... good bye hotmail.

I have to admit that I'm use it was buried in one on the USELESS spam messages that I get all the time from hotmail member services.. that I now just typically delete on sight. Those bastards spam me like with like 10 of those.. "upgradge to 10mb for just 9.95" messages every time I hit like 80% full..

You know if they would have not constantly spammed me I might have read the message. This is really cheap on there part.. fair.. well sure.. but cheap none the less. They might as well just shutdown hotmail... as it's next to useless atm anyway.






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