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  Ballmer memo rallies Microsoft troops
Time: 16:00 EST/21:00 GMT | News Source: ZDNet | Posted By: Byron Hinson

Microsoft CEO Steve Ballmer called on employees to take more responsibility for leading the high-tech industry and reshaping the software maker's image. In a memo sent Thursday, Ballmer called on Microsoft's 50,000 employees worldwide to improve relations with customers through a renewed focus on value and integrity. "Customers expect us to hit a very high bar in terms of product and support quality, delivering on our commitments, and providing excellent customer-focused decision making," he wrote.

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