It has been a year of transition for Microsoft in 2008, with the biggest being co-founder and company icon Bill Gates stepping aside and Ray Ozzie assuming the role of chief software architect. On the technology side, Microsoft's services push dominated
its agenda. Microsoft introduced Azure, its cloud operating system, and released online versions of Exchange and SharePoint, two of its most popular infrastructure servers. "Exchange Online could be a sleeper product,"
says Peter O'Kelly, principal analyst with O'Kelly Consulting. In addition, the company revealed it was developing for the
first time Web-based online versions of popular Office applications. It's all a setup for what will define Microsoft's 2009.
Here is a look at five key issues and a handful of honorable mentions that will be in the spotlight over the next 12 months.
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